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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Vacation pay
Holiday pay
Employee assistance program
Career growth opportunities
Reduced room rates
Third party perks
401(k)
employee discount
Flexible spending account
Health saving account
Life insurance
Parental leave
Job Description
Hotel Equities is a celebrated multi-award-winning hotel development and hospitality management company known for its dedication to excellence and innovation in the hospitality industry. The company manages a diverse portfolio of unique and elegant hotels designed to deliver superior guest experiences while fostering team-driven and values-based workplace cultures. At its core, Hotel Equities focuses on blending operational expertise with a deep commitment to guest satisfaction to ensure each property under its management thrives in its local market. Their credentials in the hotel management sector assert a strong foundation of quality service, community engagement, and career growth opportunities for their team... Show More
Job Requirements
- Ability to stand for extended periods and move throughout the property
- Ability to lift up to 25 lbs
- Maintain a polished, professional appearance consistent with luxury brand standards
- All team members must maintain a polished, professional appearance consistent with luxury brand standards
Job Qualifications
- Minimum of three (3) years of hotel or guest service supervisory experience
- Strong communication, organizational, and guest-relation skills
- Ability to remain poised in a fast-paced, service-oriented environment
- Flexible schedule, including evenings, weekends, and holidays
- High school diploma or equivalent required
- college degree preferred
- Authorization to work in the U.S. required
- Familiarity with hospitality systems
Job Duties
- Deliver warm, polished, and anticipatory service to all guests
- Maintain hotel guest service standards at all times
- Contribute to hotel profitability and overall guest satisfaction
- Support daily front office operations, ensuring efficiency and service excellence
- Assist with VIP arrivals, special accommodations, amenities, and guest preferences
- Coordinate with Reservations, Housekeeping, and other departments to ensure seamless service
- Step in to perform front desk, reservations, or operator duties as needed
- Handle guest concerns with professionalism, discretion, and sound judgment
- Assist with scheduling, forecasting arrivals and departures, and managing room inventory
- Participate in Manager on Duty (MOD) rotation and support operations during emergencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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