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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
TGI Fridays is a renowned casual dining restaurant chain with a vibrant presence, known for its lively atmosphere and exceptional service. Located in Dallas-Fort Worth International Airport, this particular branch embodies the brand's commitment to delivering a memorable dining experience. As part of a globally recognized brand, the TGI Fridays at DFW Airport serves a diverse clientele, including travelers and locals, making it a dynamic environment where top-tier hospitality and efficient operations are crucial.
The Assistant General Manager role at TGI Fridays is pivotal in ensuring that every guest enjoys an excellent experience that drives increased guest counts, sale... Show More
The Assistant General Manager role at TGI Fridays is pivotal in ensuring that every guest enjoys an excellent experience that drives increased guest counts, sale... Show More
Job Requirements
- 4-year college degree preferred
- minimum of 2 years experience in restaurant management
- extensive knowledge of TGI Fridays recipes, policies, standards and procedures
- capable of performing all functions and meeting qualification standards for all hourly positions
- knowledge of point-of-sale and back-office systems
Job Qualifications
- 4-year college degree preferred
- minimum of 2 years experience in restaurant management
- extensive knowledge of TGI Fridays recipes, policies, standards and procedures
- capable of performing all functions and meeting qualification standards for all hourly positions
- knowledge of point-of-sale and back-office systems
Job Duties
- Manages all day-to-day restaurant operations with a focus on delivering a great guest experience
- supervises and supports 36 managers and all front-of-house and back-of-house hourly team members
- manages all profit and loss centers
- aligns all behavior with the Credo and guiding principles
- executes on all brand standards
- identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality
- oversees implementation of local store marketing and national marketing promotions
- assists with the determination of current and future staffing needs to ensure adequate team members are available
- identifies and develops high potential team members and managers
- provides ongoing and honest feedback, coaching and development
- evaluates performance fairly and frequently and holds managers and team members accountable
- creates a safe, clean and discrimination-free environment
- responds to guest service complaints to turn dissatisfied guests into return guests
- completes all financial and payroll administrative duties accurately and timely
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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