Assistant General Manager - WSKY 7

North Las Vegas, NV, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

WSKY Stadium is a leading dining destination known for its American comfort classics and exceptional customer service. Situated in a vibrant and bustling environment, it caters to a wide range of special events ranging from intimate gatherings to large celebrations. Moreover, the establishment is privileged to serve guests during high-volume days and major events at Allegiant Stadium, including concerts and sporting events. This makes WSKY Stadium not only a restaurant but a dynamic event hub committed to providing unforgettable experiences that leave customers with warm memories. WSKY Stadium is more than just a place to eat; it is a community where passion and customer focus are at the core of the business philosophy. The team is driven by a shared belief in delivering excellence and genuine hospitality in every interaction.

The role of Assistant General Manager at WSKY Stadium is designed for a proactive leader who will play a pivotal role in managing both the financial and operational aspects of the tavern. This position requires a hands-on manager who actively nurtures the growth and development of the hourly staff by ensuring complete understanding and adherence to WSKY Taverns’ operational standards, policies, and procedures. As a leader, the Assistant General Manager sets the tone by leading through example and fostering a work environment geared towards service excellence and team engagement.

Key responsibilities include building a team that consistently delivers prompt guest recognition and satisfaction, maintaining high standards for food and beverage service, and managing all aspects of gaming operations. This person is responsible for interpreting gaming reports to maximize gaming, food, and liquor sales while aiming to meet cost-of-goods goals. Proficiency with the Toast POS System is mandatory, and the Assistant General Manager also oversees inventory control, product levels, and ensures the facility is clean, well-maintained, and compliant with OSHA, Health District, and Clark County regulations. A thorough understanding of Gaming Compliance is essential to this role.

Working in this role means collaborating closely with leadership, the Executive Chef, and the Group Dining Manager to plan and execute menus for large groups, handle banquet operations, and ensure flawless event delivery. The Assistant General Manager also manages budgets, coaches and counsels staff, enforces company standards, and engages with guests to guarantee a tailored and memorable experience. This challenging yet rewarding position requires strong leadership, organizational skills, and a passion for guest service to succeed in a high-volume, dynamic environment.

Job Requirements

High school diploma or equivalent
2 to 3 years of gaming experience preferred
3 to 5 years of local gaming management experience preferred
2 to 4 years of large group and/or banquet experience preferred
3 to 5 years of F&B management experience in a high-volume setting preferred
must have open availability and be able to work all shifts, holidays, and weekends
knowledge of general gaming tavern operations, personnel management, food and beverage planning, purchasing, par levels, daily and monthly inventory, sanitation and health codes, and security
understanding of profit and loss statements preferred
familiarity with Konami Gaming, restaurant management software, and POS systems
demonstrated ability to manage operating costs in accordance with budgets
honesty and integrity
ability to obtain and maintain food handler’s certification card, TAM, and Non-Gaming Card
computer literacy skills
ability to lift 45 lbs
strong leadership skills
passion for coaching and developing others
ability to set priorities and delegate tasks
exceptional organizational and attention-to-detail skills
strong interpersonal and communication skills
dedication to achieving customer satisfaction
ability to recruit, interview, hire, and train bar staff
ability to engage with customers
ensure all licenses are current including health, safety, and liquor
ensure staff adhere to food control and safety regulations
ability to create employee schedules based on expected customer numbers
ability to monitor liquor costs
ability to collaborate with liquor vendors to develop new products or promotions
ability to establish and uphold safe food handling, cleanliness, and safety standards
ability to negotiate with vendors, order supplies, manage inventories, and budgets

Job Qualifications

High school diploma or equivalent
preferred: 2 to 3 years of gaming experience
preferred: 3 to 5 years of local gaming management experience
preferred: 2 to 4 years of large group and/or banquet experience
preferred: 3 to 5 years of F&B management experience in a high-volume setting
must have open availability, able to work all shifts, holidays, and weekends
knowledge of general gaming tavern operations, personnel management, food and beverage planning, purchasing, par levels, daily and monthly inventory, sanitation and health codes, and security
preferred: understanding of profit and loss statements
familiarity with Konami Gaming, restaurant management software, and POS systems
demonstrated ability to manage operating costs in accordance with budgets
honesty and integrity, both in and outside the workplace
ability to obtain and maintain food handler’s certification card, TAM, and Non-Gaming Card
computer literacy skills
ability to lift 45 lbs
strong leadership skills
passion for coaching and developing others
comfortably setting priorities and delegating tasks as needed
exceptional organizational and attention-to-detail skills
strong interpersonal and communication skills
dedication to achieving 100% customer satisfaction
recruit, interview, hire, and train bar staff
engage with customers to foster loyalty and address customer concerns
ensure all licenses are current, including health, safety, and liquor
ensure staff adheres to all food control and safety regulations
create employee schedules based on expected customer numbers
monitor liquor costs versus sales to ensure bar profitability
collaborate with liquor vendors to develop new products or promotions for the bar
establish and uphold standards for safe food handling, cleanliness, and safety
negotiate with vendors, order supplies, manage inventories, and budgets

Job Duties

Supervise all aspects of gaming, high-volume restaurant, and banquet operations
ensure all beverage and staffing needs are met for all Banquet Event Orders (BEOs)
collaborate with the leadership, Executive Chef and Group Dining Manager to plan and execute menus for large groups
oversee the hiring, training, and supervision of Front-of-House team members
assist and guide the Front-of-House team in service, beverage preparation, menu creation, and overall guest experience
manage the fiscal budget, striving to meet or exceed all budgetary requirements
prioritize the guest experience, ensuring every guest enjoys a distinct and tailored experience
supervise banquet operations from setup to teardown, providing support to the Catering Manager as needed
meet regularly with the catering team to understand upcoming events, review budgets and sales goals, and explore opportunities for new business
ensure compliance with Health Department, Gaming, and TAM regulations throughout operational hours
coach, counsel, and enforce company standards among team members
become proficient in the Point of Sales system and other restaurant software
handle beverage ordering and maintain par levels
fulfill any additional responsibilities within the scope of the job description