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Assistant General Manager - Unassigned

Brentwood, MO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Work-life balance
Paid Time Off
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
quarterly bonuses

Job Description

Drury Hotels is a nationally recognized and award-winning hotel company known for its commitment to delivering exceptional guest experiences across its portfolio of properties. The company has earned a reputation for cultivating an inclusive and supportive work environment where team members are valued for their contributions and encouraged to grow both professionally and personally. Known for its strong hospitality culture, Drury Hotels operates multiple properties throughout the United States and has been ranked among Newsweek's America's Greatest Workplaces 2025. The company values leadership, service excellence, and innovation, ensuring that every guest feels welcomed and every employee finds a place where they belong.

The Assistant General Manager position at Drury Hotels located at 8700 Eager Road, Brentwood, Missouri, offers a unique opportunity for an experienced hospitality professional to influence multiple properties within an assigned region. This leadership role requires a dynamic individual who thrives on new experiences, excels in team development, and is passionate about delivering exceptional service. As a member of Drury's Hotel Operations Leadership team, the Assistant General Manager will take on diverse responsibilities, including providing leadership across all hotel departments, coaching team members, and cultivating an environment where guest satisfaction remains the highest priority.

This role is designed for a hands-on leader who will take accountability for achieving optimal service standards, supporting cost and labor control measures, and driving continuous business improvements. The Assistant General Manager will play a pivotal part in mentoring multi-department teams, fostering a positive workplace culture, and ensuring each hotel under their purview consistently meets quality assurance standards. By maintaining high standards for hiring and training, the Assistant General Manager will ensure the right people are in the right roles, further strengthening the guest experience. This position requires someone with excellent critical thinking skills who can effectively handle challenging situations and proactively resolve issues that may arise.

Drury Hotels values work-life balance and offers an attractive package that includes flexible scheduling, paid time off, hotel discounts, and free room nights. Additionally, team members have access to robust health and wellness benefits such as medical, dental, vision, prescription, life, and disability insurance, in addition to a Team Member Assistance Program. The company's retirement plan includes a company-matched 401(k), providing financial security for its employees. With ongoing career growth opportunities including mentorship, cross-training, and management training, Drury Hotels invests heavily in the advancement of its team members, exemplified by over 200 internal promotions this year alone.

Candidates for this Assistant General Manager role are expected to bring a positive, can-do attitude, a bachelor’s degree in hospitality, business or a related field is preferred, along with at least one year of supervisory experience with proven leadership success. Hotel-specific experience is highly valued due to the operational complexities of managing multiple properties. The role also demands a significant travel commitment, up to 75%, to oversee and support various locations effectively. This is an opportunity to join a reputable company where leadership is recognized and rewarded, and your impact on the guest experience and company culture is meaningful. Rising to this role means embracing the Drury Hotels vision and becoming a key player in a community that celebrates work happiness and professional excellence.

Job Requirements

  • Positive, can-do attitude required
  • bachelor’s degree in hospitality, business or related field preferred
  • minimum of one-year supervisory experience
  • hotel specific experience preferred
  • ability to travel up to 75%
  • excellent communication skills
  • leadership experience

Job Qualifications

  • Bachelor's degree in hospitality, business or related field preferred
  • minimum one year supervisory experience with demonstrated leadership success
  • hotel-specific experience preferred
  • excellent leadership and communication skills
  • ability to coach and develop team members
  • strong critical thinking and problem-solving skills
  • ability to travel extensively up to 75%

Job Duties

  • Assist and support hotel properties and staff in assigned region
  • provide expert leadership across all hotel departments
  • train, develop and coach team members
  • cultivate exceptional guest service by establishing high service standards and hiring the right team members
  • lead and showcase experience throughout the hotel's portfolio
  • role model quality assurance best practices
  • deliver on key business measures of service, cost and labor controls
  • use critical thinking to handle challenging situations and proactively resolve issues

Job Criteria

Experience

Mid Level (3-7 years)


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