Drury Hotels logo

Assistant General Manager - Unassigned

Charlotte, NC, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

Work-life balance
Paid Time Off
hotel discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
quarterly bonuses
Career growth opportunities

Job Description

Drury Hotels is a renowned hotel chain committed to providing exceptional hospitality experiences. With a strong presence across the United States, Drury Hotels has built a reputation for its outstanding guest service, comfortable accommodations, and a dedicated team that prioritizes both guest and employee satisfaction. Established over four decades ago, Drury Hotels has grown steadily, earning numerous accolades including rankings among America’s Greatest Workplaces for 2025 by Newsweek. The company prides itself not just on delivering excellent hotel services but also on fostering an engaging and supportive work environment where employees can thrive and grow professionally.

Located at 8925 Red Oak Blvd. in Charlotte, North Carolina, the property exemplifies the company's commitment to quality and service. Drury Hotels believes that getting a job is just the beginning; finding a place where you belong is what truly matters. This philosophy extends deeply into the company culture where individual contributions are valued and team members are encouraged to bring their authentic selves to work. Employees at Drury Hotels enjoy a balance of work and life flexibility, career growth opportunities, competitive compensation, and comprehensive benefits. These elements reflect the company’s dedication to creating a rewarding employment experience.

The role of Assistant General Manager (Unassigned) at Drury Hotels offers an exciting leadership opportunity within the dynamic hospitality industry. This position is designed for a diverse and driven leader who thrives on seeking out new experiences, building successful partnerships, and continuously enhancing guest service standards. The Assistant General Manager supports the company’s vision, core values, and goals by focusing on leading teams at multiple hotel properties to deliver memorable guest experiences.

As an essential member of the hotel operations leadership team, the Assistant General Manager will play a pivotal role in overseeing daily operations across various departments. Responsibilities include training, developing, and coaching team members to excel and provide superior service, cultivating a culture that prioritizes guest satisfaction, and ensuring quality assurance standards are consistently met or exceeded. This position allows for hands-on leadership, delegating responsibilities, and empowering team members to deliver on key business metrics such as service quality, cost control, and labor management.

With a focus on continuous improvement, critical thinking skills will be essential to navigate challenging situations and proactively resolve issues. The role also requires frequent travel, up to 75 percent, to support multiple hotel properties within the assigned region, offering broad exposure and experience in hotel management. Drury Hotels is committed to career development, offering mentorship programs, cross-training, and management training to help assistant general managers advance within the company. Furthermore, employees benefit from flexible scheduling, paid time off, hotel discounts, and much more, all aimed at promoting a healthy, balanced, and fulfilling work environment.

Job Requirements

  • Bachelor's degree in hospitality, business or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Ability to travel up to 75 percent
  • Positive, can-do attitude required

Job Qualifications

  • Bachelor's degree in hospitality, business or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Experience in hotel operations preferred
  • Strong leadership and team development skills
  • Excellent critical thinking and problem-solving abilities
  • Ability to travel up to 75 percent
  • Positive, can-do attitude

Job Duties

  • Assist and support hotel properties and staff in assigned region
  • Provide expert leadership across all hotel departments
  • Train, develop and coach team members to achieve success
  • Cultivate an environment of exceptional guest service
  • Lead, coach and develop team members across multiple hotels
  • Role model quality assurance best practices
  • Deliver on key business measures of service, cost and labor controls
  • Use critical thinking to handle challenging situations and resolve issues

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef