Assistant General Manager, Swedish Hill

Austin, TX, USA|

Job Overview

Employment Type

Full-time

Benefits

competitive salary with bonus potential

Comprehensive benefits (medical, dental, vision, disability, life, and pet insurance)

Paid time off and parental leave

401(k) with company participation

Employee discounts across MML properties

Opportunities for growth within a dynamic hospitality group

Support for continued education, including beverage training

Community engagement and service opportunities

Job Description

Swedish Hill is a neighborhood café and market operated by McGuire Moorman Lambert Hospitality (MML), a respected name in the hospitality industry known for its dedication to warmth, thoughtful design, and exceptional food and beverage experiences. As a vibrant part of the MML portfolio, Swedish Hill embodies the core values of the group, including a passion for delivering memorable guest experiences, fostering a strong community connection, and maintaining a culture of excellence in all areas of operation. This establishment is more than just a place to eat; it is a gathering space where guests can appreciate expertly crafted offerings in a welcoming and beautifully designed environment.

The role of Assistant General Manager at Swedish Hill presents a unique opportunity for an experienced hospitality professional who thrives in dynamic, fast-paced settings and is inspired by the challenge of leading a dedicated team to success. This position encompasses comprehensive oversight of the café’s daily operations, focusing on ensuring an exceptional guest experience, supporting and developing team members, and driving the financial health of the business. This leader will serve as a visible and engaged presence on the floor, building guest loyalty and promoting a collaborative team environment. With a strong emphasis on operational excellence, the Assistant General Manager partners closely with culinary and beverage teams to ensure seamless service and maintains strict adherence to health, safety, and operational standards.

This role demands a hands-on leadership style, with responsibilities that range from recruiting and training staff to managing scheduling and performance systems. The ideal candidate will have extensive experience in hospitality leadership, a deep understanding of food and beverage operations, and proven financial acumen. They must be adept at navigating the challenges of a busy hospitality environment while maintaining composure and delivering results. Working at Swedish Hill means joining a company that values community engagement, provides opportunities for professional growth, and offers a comprehensive benefits package including competitive salary and bonus potential. This position is essential for upholding the high standards of Swedish Hill and continuing its reputation as a beloved neighborhood destination.

Job Requirements

Ability to stand, walk, talk, and hear regularly during shifts
Frequent use of hands and arms for handling objects and equipment
Occasionally required to lift and move up to 25 pounds
Ability to stoop, kneel, crouch, or crawl as needed
Specific vision requirements include close, distance, color, and peripheral vision, with the ability to adjust focus
Work environment noise level is typically moderate
Must complete a comprehensive background check including verification of employment history, education, and criminal records as a condition of employment

Job Qualifications

3+ years of progressive leadership experience in hospitality (restaurant, café, or similar environment)
At least 2 years in a management role
Strong knowledge of food and beverage operations and service standards
Proven ability to manage financial performance and drive results
Excellent leadership, communication, and problem-solving skills
Ability to stay composed and effective in a fast-paced setting
Familiarity with POS systems and restaurant management tools
Flexibility to work evenings, weekends, and holidays as needed

Job Duties

Oversee daily operations to ensure exceptional service, product quality, and guest satisfaction
Recruit, hire, train, and develop a high-performing team
Create and maintain systems for scheduling, training, and performance management
Foster a positive and accountable team environment
Monitor financial performance, including sales, labor, and cost controls
Partner with culinary and beverage teams to ensure seamless operations
Engage with guests and the local community to build loyalty and grow the business
Act as a visible leader on the floor, addressing feedback and supporting the team
Ensure compliance with health, safety, and operational standards