Assistant General Manager - Starbucks

Applegreen USA is a prominent operator of travel plazas across the Northeast and Midwest regions of the United States, managing over 80 locations that serve millions of travelers each year. These plazas offer convenience, comfort, and a diverse range of retail and food options, featuring popular brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, among others. Founded with the mission to refresh travelers on their journeys, Applegreen has become a trusted name in providing high-quality service, ensuring that every traveler receives a pleasant and memorable experience during their stopover.

The company prides itself on its core values which center around customer community focus, valuing and developing people, driving performance with passion and pace, and embracing change and new opportunities. These principles guide their approach to business and management, creating a positive and engaging workplace culture that supports both their employees and customers.

The Assistant General Manager role at Applegreen offers an exceptional opportunity for entry-level managers who aspire to develop their leadership skills in a dynamic, fast-paced environment. This position reports directly to the General Manager and plays a critical role in the seamless daily operations of the travel plaza. The Assistant General Manager is tasked with supervising non-management associates, coaching shift supervisors, and ensuring the store operates in accordance with company standards while delivering excellent customer service.

This role demands strong leadership skills, sound judgment, and the ability to act independently in the absence of the General Manager. The Assistant General Manager will actively participate in motivating and fostering teamwork among staff, especially during challenging times, to maintain high morale and productivity. Responsibility also includes oversight of operational tasks such as cash management, inventory accuracy, adherence to brand standards, and addressing customer concerns promptly and effectively.

Candidates for this role should have at least two years of experience in quick service restaurant management or a similar operations environment. They should possess excellent communication skills, business acumen, and a passion for helping people learn and grow within the business. A flexible work schedule and the physical ability to lift or push objects weighing over 30 pounds are also necessary.

Applegreen offers a comprehensive benefits package that includes flexible schedules, medical, dental and vision insurance, paid time off, 401(k) plans with company match, earned wage access for pay on demand, education assistance, employee referral bonuses, meal discounts, and pet insurance. This employment opportunity is full-time and located within the company's travel plaza operations in the United States.

Joining Applegreen as an Assistant General Manager is more than just a job; it's a chance to become part of a respected company committed to growth, quality service, and employee development. It provides a platform to build and fine-tune management capabilities, preparing for potential advancement within the organization. If you are a motivated individual with leadership potential and a desire to contribute to a customer-first culture, this role could be your next exciting career move.