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Applegreen USA Welcome Centers Central Services logo

Assistant General Manager - Starbucks

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a leading operator of travel plazas across the Northeast and Midwest regions of the United States. With over 80 locations, the company specializes in providing a seamless and comfortable experience for travelers, combining convenience, quality retail offerings, and a diverse selection of well-known food brands. Among the trusted names featured at Applegreen travel plazas are Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many others. The company is dedicated to enhancing the journey for travelers by offering clean, inviting environments where guests can rest, refresh, and refuel.
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Job Requirements

  • High school diploma or equivalent
  • minimum 2 years experience in quick service restaurant or similar management operations
  • strong leadership and management skills
  • excellent customer service skills
  • effective communication abilities
  • flexible work schedule
  • understanding of basic food safety practices
  • physical ability to lift or push objects over 30 pounds
  • ability to work in a fast-paced environment
  • willingness to perform additional duties as needed
  • commitment to following company policies and procedures

Job Qualifications

  • Passionate about helping people learn and grow the business
  • strong leadership and management skills with proven ability to motivate and inspire a team
  • excellent customer service abilities and positive attitude
  • excellent verbal and communication skills with a sharp business acumen
  • 2 years experience in quick service restaurant or similar management operations
  • flexible and open work schedule
  • basic food safety understanding and practice
  • ability and willingness to lift or push objects weighing over 30 pounds

Job Duties

  • Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives
  • ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shift supervisors
  • competently perform duties in the absence of the general manager
  • motivate and positively influence staff, especially during times of low morale
  • demonstrate strong leadership and organizational skills
  • address issues in a timely fashion
  • ensure company policies and procedures are followed
  • maintain awareness of all applicable brand standards and procedures to maximize brand, landlord, labor relations
  • ensure that the restaurant always looks clean, inviting, and adheres to brand standards
  • ensure cash management is accurate and processed daily, reports delivered as per company directives
  • address customer needs and resolve issues, ensuring positive and long-term customer relationships
  • ensure inventory data is correct by performing spot inventory counts and checks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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