Assistant General Manager -- Restaurant Ops & Guest Experience
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Early wage access
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
Paid holidays
Job Description
CAVA is a rapidly expanding fast-casual restaurant brand renowned for its innovative approach to Mediterranean-inspired cuisine and its commitment to delivering outstanding customer experiences. The Saint Lucie West Blvd location in Port Saint Lucie, Florida, is part of this dynamic growth, offering a lively and guest-focused environment where quality food and excellent service are paramount. The company prides itself on fostering a supportive workplace culture with opportunities for professional growth and a focus on teamwork and leadership development. The Assistant General Manager at CAVA will play a crucial role in maintaining this high standard by effectively managing day-to-day restaurant operations and supporting the restaurant team in delivering exceptional quality and service. This position is ideal for candidates who thrive in fast-paced environments and are eager to grow in their hospitality careers within a brand that values innovation and customer satisfaction.
The Assistant General Manager (AGM) position at CAVA entails a comprehensive range of responsibilities aimed at operational excellence and team leadership. This role demands hands-on management and collaboration with the General Manager to ensure the restaurant meets its performance objectives. The AGM will oversee employee training programs to elevate service and operational standards, provide ongoing coaching and performance feedback to staff, and play an active role in problem resolution and customer engagement to enhance guest satisfaction. Candidates should demonstrate strong leadership abilities, a proactive approach to team management, and a commitment to fostering a positive work atmosphere. With 1-2 years of supervisory experience, the ideal AGM will be well-versed in restaurant operations and customer service dynamics. The position offers an attractive benefits package including health insurance and early wage access, reflecting CAVA’s dedication to employee well-being. This role provides a unique opportunity for professional growth within a supportive and forward-thinking company dedicated to delivering exceptional culinary experiences and memorable dining moments to its customers.
The Assistant General Manager (AGM) position at CAVA entails a comprehensive range of responsibilities aimed at operational excellence and team leadership. This role demands hands-on management and collaboration with the General Manager to ensure the restaurant meets its performance objectives. The AGM will oversee employee training programs to elevate service and operational standards, provide ongoing coaching and performance feedback to staff, and play an active role in problem resolution and customer engagement to enhance guest satisfaction. Candidates should demonstrate strong leadership abilities, a proactive approach to team management, and a commitment to fostering a positive work atmosphere. With 1-2 years of supervisory experience, the ideal AGM will be well-versed in restaurant operations and customer service dynamics. The position offers an attractive benefits package including health insurance and early wage access, reflecting CAVA’s dedication to employee well-being. This role provides a unique opportunity for professional growth within a supportive and forward-thinking company dedicated to delivering exceptional culinary experiences and memorable dining moments to its customers.
Job Requirements
- high school diploma or equivalent
- 1-2 years supervisory experience in a restaurant setting
- ability to work flexible hours including weekends and holidays
- strong leadership capabilities
- excellent communication skills
- customer service orientation
- capability to manage multiple tasks efficiently
Job Qualifications
- 1-2 years prior supervisory experience in restaurant or hospitality management
- strong leadership and interpersonal skills
- commitment to excellent customer service
- ability to train and motivate team members
- effective communication skills
- knowledge of restaurant operations
- problem-solving skills
Job Duties
- manage daily restaurant operations
- ensure quality standards for food and service
- lead team training and development
- provide performance feedback and coaching
- assist with staffing and scheduling
- engage with customers to resolve issues and gather feedback
- support compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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