Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Benefits
401(k)
Dental Insurance
employee discount
Paid Time Off
Medical insurance
Vision Insurance
Wellness Program
Job Description
Our client is a respected establishment in the vibrant hospitality industry, known for their honest cooking and genuine hospitality. They operate with a commitment to doing things the right way, which has earned them a reputation as a trusted and beloved restaurant in Chicago, Illinois. This company is recognized for prioritizing the growth, development, and wellbeing of their team members, understanding that great experiences start with great people. They have cultivated a supportive work environment that values high standards, teamwork, and a passion for exceptional service. Their dedication to quality and authenticity makes them a sought-after employer in the restaurant sector, attracting professionals who are eager to contribute to their continued success.
The role of Assistant General Manager is a senior leadership position within the restaurant, designed for an experienced and energetic professional who thrives in a fast-paced, customer-focused environment. This full-time position offers an annual salary ranging from $75,000 to $90,000, reflecting the importance of the role in the organization's daily operations and overall success.
As the Assistant General Manager, you will play a pivotal role in driving the restaurant's service excellence, team development, operational efficiency, and financial performance. You will lead by example, being present and visible on the floor to actively manage service standards, engage with guests, and support staff in real time. This leadership position requires the ability to motivate and hold team members accountable, ensuring that every shift runs smoothly and that hospitality standards are consistently upheld.
Your responsibilities will encompass leading pre-shift meetings, conducting line checks, and facilitating daily manager huddles to align the team with service goals and operational priorities. Recruiting, hiring, and training new staff will be a key part of your duties, alongside managing schedules in partnership with the General Manager to optimize labor resources and meet business needs.
Operational management is a critical aspect of this role, including maintaining 24-hour operational sheets, planning 72 hours in advance, conducting facility walk-throughs, and addressing maintenance issues promptly. Keeping detailed daily manager logs ensures continuous communication and operational transparency.
Financial leadership is equally important, as you will support the achievement of targeted sales goals, manage budgets, and oversee daily tip records. Collecting and responding to guest feedback allows you to maintain high standards of service and quickly address any concerns, enhancing the overall guest experience.
This position calls for a leader who is passionate about hospitality, capable of managing multiple priorities, and committed to fostering a positive and productive work environment. The Assistant General Manager will be instrumental in maintaining the restaurant's reputation for quality and service excellence while contributing to the ongoing growth and success of the business.
The role of Assistant General Manager is a senior leadership position within the restaurant, designed for an experienced and energetic professional who thrives in a fast-paced, customer-focused environment. This full-time position offers an annual salary ranging from $75,000 to $90,000, reflecting the importance of the role in the organization's daily operations and overall success.
As the Assistant General Manager, you will play a pivotal role in driving the restaurant's service excellence, team development, operational efficiency, and financial performance. You will lead by example, being present and visible on the floor to actively manage service standards, engage with guests, and support staff in real time. This leadership position requires the ability to motivate and hold team members accountable, ensuring that every shift runs smoothly and that hospitality standards are consistently upheld.
Your responsibilities will encompass leading pre-shift meetings, conducting line checks, and facilitating daily manager huddles to align the team with service goals and operational priorities. Recruiting, hiring, and training new staff will be a key part of your duties, alongside managing schedules in partnership with the General Manager to optimize labor resources and meet business needs.
Operational management is a critical aspect of this role, including maintaining 24-hour operational sheets, planning 72 hours in advance, conducting facility walk-throughs, and addressing maintenance issues promptly. Keeping detailed daily manager logs ensures continuous communication and operational transparency.
Financial leadership is equally important, as you will support the achievement of targeted sales goals, manage budgets, and oversee daily tip records. Collecting and responding to guest feedback allows you to maintain high standards of service and quickly address any concerns, enhancing the overall guest experience.
This position calls for a leader who is passionate about hospitality, capable of managing multiple priorities, and committed to fostering a positive and productive work environment. The Assistant General Manager will be instrumental in maintaining the restaurant's reputation for quality and service excellence while contributing to the ongoing growth and success of the business.
Job Requirements
- Minimum 3 years of supervisory or management experience
- ability to communicate clearly verbally and in writing
- ability to work standing for at least 8 hours daily
- ability to reach, bend, and lift up to 50 lbs frequently
- stamina to work a minimum of 40 hours per week
- ability to communicate and understand the predominant language(s) of the restaurant's area
Job Qualifications
- Minimum 3 years of supervisory or management experience, preferably in restaurant operations
- ability to communicate clearly, both verbally and in writing
- ability to work in a standing position for a minimum of 8 hours per day
- ability to reach, bend, and frequently lift up to 50 lbs
- must have stamina to work a minimum of 40 hours per week
- ability to communicate and understand the predominant language(s) of the restaurant's operating area
- experience in multi-concept or growing hospitality groups
- background in staff development and training program implementation
- comfort with reservation management platforms such as OpenTable and SevenRooms
Job Duties
- Lead the floor by being present, visible, and actively leading service during every shift
- touch tables, support the team in real time, and ensure hospitality standards are upheld
- lead pre-shifts, line checks, and daily manager huddles
- recruit, hire, train, and develop restaurant staff
- hold team members accountable to performance and service standards
- manage staff schedules in coordination with the General Manager
- maintain 24-hour sheets and stay 72 hours ahead in operational planning
- conduct facility walk-throughs and escalate maintenance needs
- contribute to and review the daily manager log
- help achieve targeted sales goals
- manage budgets and daily tip records
- collect and report guest feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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