Assistant General Manager - Raleigh, NC

Panera Bread is a renowned fast-casual restaurant chain specializing in fresh bakery-cafe offerings, including artisan breads, sandwiches, soups, and salads. Known for its commitment to quality and community, Panera has built a strong reputation for providing wholesome food made fresh daily and delivering an exceptional guest experience. With a welcoming culture and a focus on growth and support, Panera stands out as an employer that values its team members and encourages leadership development within its vibrant workplace environment. Operating in a highly competitive industry, Panera offers not just a job but a career path filled with opportunities for advancement and personal growth.

As an Assistant General Manager at Panera, you will play a pivotal role in the success of your bakery-cafe by leading a motivated team and ensuring exceptional operational standards. This position is ideal for individuals who thrive in a fast-paced, customer-focused environment and who are passionate about leadership and team development. Working alongside the General Manager, you will contribute significantly to all aspects of bakery-cafe management including staffing, training, performance management, and guest satisfaction. Your leadership will directly impact the quality of service and food that guests enjoy, making a daily difference in the community you serve.

The role comes with competitive pay and eligibility for quarterly bonuses, along with a comprehensive benefits package that underscores Panera's commitment to its team members' well-being and professional growth. You will have access to free on-shift meals and unlimited fountain beverages, paid vacation, sick time, and holidays. Panera also provides medical, dental, vision, life insurance, pet insurance, and a 401(k) plan with match availability. There are additional perks such as tuition discounts, team member rewards, and an assistance program that support both career advancement and personal needs.

The Assistant General Manager is expected to be a hands-on leader who supports the General Manager by making important decisions and problem-solving challenges as they arise. Your responsibilities include managing staffing needs, scheduling, people development, and succession planning to ensure that your bakery-cafe operates efficiently and meets all quality and service expectations. You will play a crucial role in hiring, onboarding, and training new team members, while fostering an environment that motivates, energizes, and celebrates the entire team’s success.

This leadership role requires a strong commitment to operational excellence, including managing team performance and maintaining the highest standards of health and safety in the workplace. As part of the bakery-cafe management team, you will help build a culture of warmth, belonging, trust, and growth, making Panera not only a great place for guests but also a rewarding work environment. Your efforts will drive customer loyalty through engaging relationships and consistent delivery of exceptional food and service. The position requires flexibility with working hours including nights and weekends, reflecting the dynamic and fast-paced nature of the food service industry.

Overall, being an Assistant General Manager at Panera offers a unique opportunity to lead with purpose and grow with support within a beloved brand. You will gain extensive leadership experience, contribute to a positive community presence, and enjoy a stimulating work environment where fun and success go hand in hand.