Assistant General Manager - PBR Hampton

Norfolk, VA, USA|

Job Overview

Compensation

Salary

Range $65,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Personal time off

Vacation time off

401(k) plan with employer match

Job Description

PBR Hampton is a vibrant nightlife destination in Hampton, transforming the excitement of the toughest sport on dirt, bull riding, into an urban cowboy and cowgirl's nighttime oasis. This unique establishment combines the adrenaline of bull riding with the lively atmosphere of a bar, complete with beautiful decor, cold beer, and hard drinks. Recognized for its authentic and thrilling experience, PBR Hampton provides an unmatched entertainment venue featuring live bull riding and top-tier bar service, making it a popular hotspot for both locals and visitors.

As a dynamic venue blending sport, entertainment, and hospitality, PBR Hampton is dedicated to delivering exceptional customer experiences in a fun and safe environment. The venue prides itself on operational excellence, a strong team culture, and a commitment to maintaining its reputation as a premier entertainment destination.

The Assistant General Manager role at PBR Hampton is a pivotal leadership position responsible for overseeing the day-to-day operations of the venue. This position requires a hands-on leader who ensures compliance with company policies and standards while driving operational efficiency and financial performance. The Assistant General Manager will manage staffing levels, maintain the establishment’s professional image, and ensure the facility’s cleanliness and safety. The role involves close oversight of financial operations, including controlling profit and loss, managing inventory, and reviewing financial reports to take necessary corrective actions. The Assistant General Manager will also handle payroll, recruitment, and employee training, ensuring the team is motivated and performing at their best.

Key duties expand to managing vendor relationships, ensuring security and cash handling procedures are strictly followed, and providing top-tier customer service by addressing guest needs promptly. This leadership position plays a fundamental role in fostering a positive work environment, promoting safety, and ensuring compliance with all regulatory requirements. The role offers a salary range between $65,000 - $75,000 annually and includes a comprehensive benefits package after the eligibility period, which offers health, dental, and vision insurance, personal and vacation time, and a 401(k) plan with an employer match.

This opportunity is ideal for an experienced hospitality leader with a passion for service excellence and team development. The Assistant General Manager position demands flexibility, organizational skills, and a proactive approach to problem-solving, with a keen focus on operational success and guest satisfaction. Candidates must be at least 21 years old and prepared to work evenings, weekends, and holidays to meet the demands of this bustling entertainment venue.

Job Requirements

High school diploma or GED
Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment
Ability to work evenings, weekends and holidays
Must be at least 21 years of age
Ability to move safely and efficiently about the facilities
Ability to carry or lift items weighing up to 75 pounds
Ability to handle food, objects, products, and utensils
Ability to bend, stoop, kneel

Job Qualifications

High school diploma or GED
College degree preferred
Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment
Good people management skills, communication and listening skills
Proven ability to lead a team and communicate efficiently, both verbally and in writing
Must be flexible and adaptable to change
Demonstrated time management and organizational skills
Must be internally motivated and detail oriented and have a passion for teaching others
Exceptional time management and organization skills
Ability to work evenings, weekends and holidays
Must be at least 21 years of age

Job Duties

Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing
Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products
Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts
Respond to customer service needs to provide the highest standards of service
Assist the General Manager in the management of third-party vendor contracts
Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies
Recruit, interview and hire supervisory and hourly team members
train, supervise and motivate
take disciplinary action and terminate supervisory and hourly team members when necessary
Train employees, as assigned, in an ongoing basis
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable
Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times