The Wendy's Company logo

Assistant General Manager OH

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $18.50
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Personal time off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food offerings and a commitment to exceptional customer service. Founded in 1969, Wendy's has grown to become one of the leading names in the quick-service restaurant industry, celebrated for its iconic square-shaped burgers, fresh ingredients, and friendly dining experience. With thousands of locations across the United States and around the world, Wendy's has established itself as a household name, continually innovating its menu and operations to meet the evolving needs of its customers. The company values creating a warm, family-like atmosphere both for its customers and employees, fostering a culture of teamwork, integrity, and growth.

The Restaurant General Manager (RGM) role at Wendy's is a pivotal leadership position within the restaurant management team. As the leader of the Restaurant Management Team, the RGM plays a crucial role in overseeing the daily operations of a Wendy's restaurant to ensure that the team provides unparalleled customer service, achieves sales and operational goals, and drives profitability. This career-minded position is ideal for motivated individuals who thrive in dynamic, fast-paced environments and possess excellent interpersonal skills to build and lead cohesive teams. The RGM sets the tone for a fun, inclusive, and family-oriented work environment where employees feel supported and valued.

Wendy's offers a stable work environment with flexible schedules designed to promote a healthy work-life balance. The company provides a competitive hourly pay range between $15.50 and $18.50, along with great incentives, career advancement opportunities, and comprehensive benefits packages that include personal time off, medical, dental, and vision plans, short-term and long-term disability insurance, life insurance, and a 401(k) retirement plan with employer match. Managers at Wendy's benefit from continuous training and development programs that equip them with the skills necessary to excel in their roles and prepare for advancement within the company. Many of the company's leaders have progressed through the RGM ranks, evidencing Wendy's commitment to internal promotions based on performance and business needs rather than tenure.

This opportunity is excellent for individuals interested in building a long-term career with a trusted brand that supports leadership growth paths such as Assistant General Manager, General Manager, Training General Manager, and District Manager roles and beyond. With a focus on high-volume food service concepts, Wendy’s Restaurant General Managers are expected to demonstrate strong decision-making abilities, problem-solving skills, and a relentless customer service focus, aiming to create memorable experiences for guests while optimizing financial and operational outcomes.

The position requires flexibility to work rotating shifts, including weekends and holidays (with exceptions for Thanksgiving and Christmas closures), and the physical ability to stand, walk long periods, and lift items up to 50 pounds. Applicants must possess a high school diploma or equivalent, a valid driver's license with access to private transportation, and consent to background screening.

Located in Norwood, Ohio, this Wendy’s franchise location is independently owned and operated, offering a workplace culture that aligns with the larger company’s standards yet caters to local community values. It is an equal opportunity employer committed to providing reasonable accommodations and fostering diversity and inclusion within its workforce. This role is vital in maintaining Wendy’s brand reputation and operational excellence at the local level while offering meaningful career development prospects.

Job Requirements

  • Minimum 1 year assistant manager experience
  • flexibility to work 50-55 hours per week including rotating shifts, weekends and holidays
  • valid driver's license in good standing
  • access to private transportation
  • consent to background screening
  • high school diploma or equivalent
  • able to walk and stand for long periods
  • able to lift up to 50 pounds
  • demonstrated ability to lead and manage a team
  • excellent problem-solving and decision-making skills
  • customer service focused

Job Qualifications

  • High school diploma or equivalent
  • minimum 1 year assistant manager experience, preferably in high volume food service concepts
  • demonstrated ability to effectively lead and manage teams
  • excellent problem solving and decision-making skills
  • results oriented and customer service focused
  • valid driver's license in good standing
  • ability to walk and stand for long periods
  • ability to lift up to 50 pounds
  • consent to background screening

Job Duties

  • Oversee the restaurant's daily operations
  • maintain day-to-day financial controls
  • create and manage staff schedules
  • interview, hire, train and orientate team
  • oversee coaching, counseling and developing staff and managing team relations
  • ensure proper food handling, equipment maintenance and facility management
  • ensure health and safety inspections and standards are met
  • set the tone for the fun, family environment in the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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