Assistant General Manager - New York, NY

Newark, NJ, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $26.50 - $32.00

Benefits

Dental Insurance

401(k) matching

Vision Insurance

Life insurance

Paid holidays

Health Insurance

Pet insurance

Job Description

Panera Bread is a well-established bakery-cafe chain renowned for its commitment to quality food, exceptional service, and a warm, welcoming environment. The company has earned a reputation for delivering delicious, fresh-baked goods and wholesome meals to its customers in a neighborhood-friendly setting. Panera's culture celebrates teamwork, innovation, and continuous growth, making it an ideal workplace for individuals passionate about the foodservice industry and leadership. This establishment not only values the delicious products it serves but also the people behind them, fostering a supportive and encouraging atmosphere that motivates team members to excel.

The open opportunity is for an Assistant General Manager position at Panera. This role is pivotal in leading an amazing team and driving the bakery-cafe to success by partnering with the General Manager in overseeing daily operations. The position is designed for individuals ready to inspire, motivate, and celebrate their team while ensuring top-quality guest experiences and operational excellence. As an Assistant General Manager, you will take charge of hiring, training, and developing your team members, building a culture of warmth, trust, and growth. This full-time role offers competitive pay ranging from $26.50 to $32 per hour, along with eligibility for quarterly bonuses, highlighting Panera's commitment to recognizing and rewarding exceptional leadership.

This leadership role involves a dynamic mix of responsibilities that require strong business acumen, problem-solving skills, and the ability to thrive in a fast-paced environment with shifting priorities. The Assistant General Manager will manage staffing, scheduling, performance, and development initiatives, ensuring that the bakery-cafe meets rigorous operational, quality, and guest service standards. You will also have the opportunity to contribute to strategic initiatives, maintain cost controls and inventory management, and foster engaging relationships with guests and within your team to promote long-term loyalty.

Panera offers outstanding benefits to support the well-being of its employees, including medical, dental, and vision insurance, life and pet insurance, a 401(k) plan with company match, and paid time off that includes vacation, sick days, and holidays. The bakery-cafe also provides tuition discounts, employee rewards, free on-shift meals, unlimited fountain beverages, and programs aimed at employee assistance and career advancement. The culture at Panera encourages fun, teamwork, and personal and professional development, making it an inviting and rewarding workplace where leaders can truly grow and succeed.

Job Requirements

Minimum 18 years of age
1+ years of restaurant management experience preferred
ServSafe certification or ability to achieve
proven ability to drive positive results through strong business acumen
proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
ability to work flexible hours including nights and weekends
ability to lift, carry, push, or pull objects 50 pounds
capability to stand and walk for up to 6 hours
must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working and winning as a team, having fun and celebrating success, and seeing the best in others

Job Qualifications

Minimum 18 years of age
1+ years of restaurant management experience preferred
ServSafe certification or ability to achieve
proven ability to drive positive results through strong business acumen
proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
strong interpersonal and communication skills
ability to manage and inspire a diverse team
commitment to exceptional guest service
ability to work flexible hours including nights and weekends

Job Duties

Support your General Manager by making key decisions and problem solving
plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team
assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors
work as a team to ensure every guest is delighted by the quality of our food, service, and our team
build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
ensure team members follow company policies and procedures and comply with all federal, state and local regulations
maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory
help build our culture of warmth, belonging, growth, and trust