Assistant General Manager - Nashville

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

PTO
Medical insurance
Dental Insurance
Vision Insurance
Employee Discounts
growth opportunities
competitive pay

Job Description

Yardstick is a boutique, suites-only dog hotel that is redefining dog hospitality through personalized care, elevated service, and a calmer, more thoughtful experience for dogs and their people. Our company is dedicated to providing the highest standards of comfort, safety, and attention to detail that dog owners expect when entrusting their beloved pets to our care. Located in the Nashville area, Yardstick is becoming a leader in luxury pet accommodations by combining innovative approaches with genuine care and professional expertise.

As a growing company, Yardstick offers a unique work environment that is calm, well-designed, and focused on both the well-being of dogs and the satisfaction of our team members. We pride ourselves on creating an atmosphere where every dog can feel at home, and every team member can thrive. Our commitment to excellence is seen in every suite, every interaction, and every process we implement to ensure superior service and operational efficiency.

We are currently seeking an Assistant General Manager to join one of our Nashville-area locations. This role is ideal for an individual who loves people, enjoys developing teams, and is motivated to build a meaningful, long-term career within a growing company. The Assistant General Manager will work closely with the General Manager to oversee daily operations and ensure exceptional guest experiences. This leadership position requires a strong ability to manage, support, and energize a team dedicated to delivering best-in-class care for every dog that comes through our doors.

In this role, you will be responsible for helping to lead our team of Dog Hosts through training, support, and guidance to build a cohesive, high-performing group focused on dog wellness, customer satisfaction, and operational excellence. You will help monitor dog behavior and wellness throughout their stay, maintain a clean, organized, and safe facility, and contribute to continuous improvements to our operational procedures. Your efforts will directly impact both the day-to-day success of the location and the overall reputation of Yardstick as a premier dog hospitality provider.

This position offers competitive pay starting at $24 per hour plus tips, along with comprehensive benefits including paid time off, medical, dental, and vision insurance, and employee discounts. We also provide opportunities for career advancement within our fast-growing organization, allowing dedicated professionals to expand their skills and take on greater responsibilities. Yardstick values integrity, teamwork, and a passion for pet care, making this an excellent opportunity for candidates seeking a meaningful and rewarding position at the intersection of hospitality and animal care.

Job Requirements

  • High school diploma or equivalent
  • Previous leadership or management experience preferred
  • Strong leadership skills
  • Excellent communication skills
  • Ability to multitask and stay organized
  • Comfortable working with dogs of various temperaments
  • Reliable and trustworthy

Job Qualifications

  • High school diploma or equivalent
  • Previous leadership or management experience in hospitality, retail, or animal care settings preferred
  • Strong leadership and communication skills
  • Excellent customer service and relationship-building abilities
  • Organized, detail-oriented, and able to multitask
  • Comfortable working with dogs of all sizes and temperaments
  • Goal-oriented and interested in long-term career growth

Job Duties

  • Partner with the General Manager to oversee daily operations
  • Help lead, train, and support our team of Dog Hosts
  • Ensure exceptional customer service before, during, and after each stay
  • Monitor dog wellness, behavior, and safety throughout the day
  • Maintain a clean, organized, and safe facility
  • Help drive operational excellence and team accountability

Job Criteria

Experience

Mid Level (3-7 years)


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