
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $24.50
Work Schedule
Flexible
Benefits
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
mentorship
career growth
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonus
Award-winning workplace
Job Description
Drury Hotels is a renowned hospitality company operating a network of high-quality hotels across the United States. Known for its commitment to exceptional guest service and employee satisfaction, Drury Hotels has built a reputation for creating welcoming environments both for their customers and team members. The company prides itself on work-life balance, career growth opportunities, and a holistic approach to employee well-being. With a culture that values who you are and what you do, Drury Hotels offers a place where employees feel appreciated, supported, and recognized.
Located at 5505 Mills Civic Parkway in West Des Moines, Iowa, Drury Hotels is currently seeking dedicated individuals to join their Operations Leadership team. This position involves providing expert leadership across all departments of the hotel, focusing on delivering exceptional guest service in line with Drury's high standards. Employees in this role will have the opportunity to train, develop, and coach team members, guiding them toward success and professional growth. The leadership role also includes accountability for key business metrics such as quality, service, profitability, and team performance. Drury Hotels emphasizes quality assurance best practices and expects its leaders to serve as a daily role model for these standards.
The company fosters a work environment built on flexibility and rewards, offering competitive benefits such as flexible scheduling, paid time off, hotel discounts, and free room nights. Drury Hotels also supports career progression with mentorship programs, cross-training opportunities, development plans, and management training. More than 200 internal promotions have been made this year, underscoring the company's commitment to employee advancement.
Health and well-being benefits include comprehensive medical, dental, vision, prescription plans, life insurance, disability coverage, and access to a Team Member Assistance Program. Retirement is supported through a company-matched 401(k) plan, helping employees plan for their future. The company’s dedication to being a great place to work has been recognized with awards such as a ranking among Newsweek’s America's Greatest Workplaces 2025.
Incentives are part of the compensation package, with quarterly bonuses tied to hotel performance and a semi-annual bonus based on both hotel and company-wide results. Drury Hotels ensures employees are rewarded for their contributions to the collective success.
This leadership role at Drury Hotels is ideal for someone passionate about serving others and exceeding guest expectations. While a bachelor’s degree in hospitality, business, or a related field is preferred, candidates should have at least one year of supervisory experience demonstrating strong leadership skills, with hotel experience favored. If you are looking to join a team that values your contributions and offers room for professional development within a top-rated hotel company, Drury Hotels welcomes your application.
Located at 5505 Mills Civic Parkway in West Des Moines, Iowa, Drury Hotels is currently seeking dedicated individuals to join their Operations Leadership team. This position involves providing expert leadership across all departments of the hotel, focusing on delivering exceptional guest service in line with Drury's high standards. Employees in this role will have the opportunity to train, develop, and coach team members, guiding them toward success and professional growth. The leadership role also includes accountability for key business metrics such as quality, service, profitability, and team performance. Drury Hotels emphasizes quality assurance best practices and expects its leaders to serve as a daily role model for these standards.
The company fosters a work environment built on flexibility and rewards, offering competitive benefits such as flexible scheduling, paid time off, hotel discounts, and free room nights. Drury Hotels also supports career progression with mentorship programs, cross-training opportunities, development plans, and management training. More than 200 internal promotions have been made this year, underscoring the company's commitment to employee advancement.
Health and well-being benefits include comprehensive medical, dental, vision, prescription plans, life insurance, disability coverage, and access to a Team Member Assistance Program. Retirement is supported through a company-matched 401(k) plan, helping employees plan for their future. The company’s dedication to being a great place to work has been recognized with awards such as a ranking among Newsweek’s America's Greatest Workplaces 2025.
Incentives are part of the compensation package, with quarterly bonuses tied to hotel performance and a semi-annual bonus based on both hotel and company-wide results. Drury Hotels ensures employees are rewarded for their contributions to the collective success.
This leadership role at Drury Hotels is ideal for someone passionate about serving others and exceeding guest expectations. While a bachelor’s degree in hospitality, business, or a related field is preferred, candidates should have at least one year of supervisory experience demonstrating strong leadership skills, with hotel experience favored. If you are looking to join a team that values your contributions and offers room for professional development within a top-rated hotel company, Drury Hotels welcomes your application.
Job Requirements
- Passion to serve others and exceed our guests' expectations
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Duties
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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