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Assistant General Manager - Home2 Suites Plymouth

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $50,000.00
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Work Schedule

Rotating Shifts
On-call
Weekend Shifts
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Benefits

Paid Time Off
Health insurance stipend
bonus plan
Paid holidays
growth and advancement opportunities
Travel Discounts

Job Description

Home2 Suites by Hilton - Plymouth, MN, managed by Golder Hospitality, is a distinguished hotel brand known for its commitment to providing exceptional guest experiences. As part of the Hilton family, Home2 Suites offers an extended stay atmosphere with modern amenities, spacious suites, and a welcoming environment for all travelers. Managed under the expertise of Golder Hospitality, the hotel prides itself on excellent service, operational efficiency, and a positive, engaging workplace culture. The Plymouth location is a vibrant hub for business and leisure guests alike, offering a blend of comfort, convenience, and attentive hospitality.

This position is for an Assi... Show More

Job Requirements

  • any combination of education, training or experience that provides the required knowledge, skills, and abilities to effectively perform the duties
  • prior hotel leadership experience such as supervisor, assistant manager, or department leader
  • proven experience in hotel management or a similar leadership role within the hospitality industry
  • strong leadership, communication, and problem-solving skills
  • sound understanding of hotel operations including front desk, housekeeping, and maintenance
  • financial acumen with experience in budgeting, forecasting, and revenue management
  • ability to handle guest concerns with professionalism and tact
  • flexibility to work various shifts including evenings, weekends, and holidays

Job Qualifications

  • proven experience in hotel management or a similar leadership role within the hospitality industry
  • prior hotel leadership experience such as supervisor, assistant manager, or department leader
  • strong leadership, communication, and problem-solving skills
  • sound understanding of hotel operations including front desk, housekeeping, and maintenance
  • financial acumen with experience in budgeting, forecasting, and revenue management
  • ability to handle guest concerns with professionalism and tact
  • flexibility to work various shifts including evenings, weekends, and holidays

Job Duties

  • partner with the general manager to ensure smooth and successful daily hotel operations
  • jump in where needed including front desk, guest support, problem solving, and team leadership
  • regularly cover front desk shifts and support peak operational times
  • serve as the manager on duty during scheduled shifts and weekends
  • inspire, motivate, and support team members across all departments
  • help hire, train, coach, and develop a strong and engaged team
  • foster a positive, accountable, and fun work culture
  • lead by example with a positive attitude
  • interact with guests daily to ensure they feel genuinely welcomed
  • resolve guest concerns with professionalism, urgency, and care
  • monitor guest feedback and help drive continuous improvement
  • support financial goals, cost control, and operational efficiency
  • help ensure brand standards and Golder Hospitality expectations are consistently met
  • assist in maintaining a clean, safe, and well-maintained property

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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