Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Work Schedule
Rotating Shifts
Flexible
On-call
Weekend Shifts
Benefits
Paid Time Off
Health insurance stipend
bonus plan
Paid holidays
growth opportunities
Travel Discounts
Job Description
Home2 Suites by Hilton in Plymouth, MN, managed by Golder Hospitality, stands as a beacon of comfort and quality in the hotel industry, providing guests with a unique blend of hospitality and modern amenities. Known for its welcoming atmosphere and commitment to excellence, Home2 Suites Minnetonka offers guests spacious suites designed for both short stays and extended visits, emphasizing convenience, cleanliness, and exceptional service. As part of Hilton's esteemed portfolio, this property upholds high standards in guest satisfaction and operational efficiency, making it a top choice for travelers in the region.
The role of Assistant General Manager at Home2 Suites Minnetonka is a dynamic and hands-on leadership position crucial to the day-to-day success of the hotel. This position offers an exciting opportunity for a passionate hospitality professional who thrives in a fast-paced environment and is eager to lead by example. The Assistant General Manager partners closely with the General Manager to oversee daily operations, support team members, and uphold the hotel’s reputation for outstanding guest experiences.
This is much more than a desk job; the role demands active engagement in all areas of the hotel’s operations. From jumping in at the front desk during peak times to leading problem-solving efforts and fostering a positive work environment, the Assistant General Manager sets the tone for excellence and teamwork. Their leadership directly influences the hotel's culture, operational success, and guest satisfaction levels.
With responsibilities ranging from staff coaching and development to ensuring compliance with brand standards and financial objectives, the Assistant General Manager plays a pivotal role in maintaining the property’s operational excellence. They are visible leaders who inspire and motivate the team, contributing to a workplace atmosphere that is both accountable and enjoyable. They also manage guest interactions to ensure every visitor feels genuinely welcomed and valued, promptly addressing concerns and driving continuous improvement based on guest feedback.
The position requires versatility and dedication, including working flexible shifts primarily in the late afternoon to late evening, weekend coverage, and participating in an on-call rotation. This role is ideal for an individual who enjoys being actively involved in hotel operations and is committed to supporting their team during critical moments.
Home2 Suites Minnetonka is committed to offering a supportive workplace with benefits such as paid time off, health insurance stipends, bonus plans, paid holidays, career growth opportunities, and travel discounts at Hilton-branded hotels. This environment fosters professional development and promotes advancement into future General Manager roles for those demonstrating leadership and dedication.
Joining Home2 Suites Minnetonka as an Assistant General Manager means becoming part of a vibrant team that values innovation, collaboration, and superior guest service. This role is designed for individuals who are passionate about hospitality, possess strong leadership skills, and are eager to make a meaningful impact within the hotel's operational and guest service arenas.
The role of Assistant General Manager at Home2 Suites Minnetonka is a dynamic and hands-on leadership position crucial to the day-to-day success of the hotel. This position offers an exciting opportunity for a passionate hospitality professional who thrives in a fast-paced environment and is eager to lead by example. The Assistant General Manager partners closely with the General Manager to oversee daily operations, support team members, and uphold the hotel’s reputation for outstanding guest experiences.
This is much more than a desk job; the role demands active engagement in all areas of the hotel’s operations. From jumping in at the front desk during peak times to leading problem-solving efforts and fostering a positive work environment, the Assistant General Manager sets the tone for excellence and teamwork. Their leadership directly influences the hotel's culture, operational success, and guest satisfaction levels.
With responsibilities ranging from staff coaching and development to ensuring compliance with brand standards and financial objectives, the Assistant General Manager plays a pivotal role in maintaining the property’s operational excellence. They are visible leaders who inspire and motivate the team, contributing to a workplace atmosphere that is both accountable and enjoyable. They also manage guest interactions to ensure every visitor feels genuinely welcomed and valued, promptly addressing concerns and driving continuous improvement based on guest feedback.
The position requires versatility and dedication, including working flexible shifts primarily in the late afternoon to late evening, weekend coverage, and participating in an on-call rotation. This role is ideal for an individual who enjoys being actively involved in hotel operations and is committed to supporting their team during critical moments.
Home2 Suites Minnetonka is committed to offering a supportive workplace with benefits such as paid time off, health insurance stipends, bonus plans, paid holidays, career growth opportunities, and travel discounts at Hilton-branded hotels. This environment fosters professional development and promotes advancement into future General Manager roles for those demonstrating leadership and dedication.
Joining Home2 Suites Minnetonka as an Assistant General Manager means becoming part of a vibrant team that values innovation, collaboration, and superior guest service. This role is designed for individuals who are passionate about hospitality, possess strong leadership skills, and are eager to make a meaningful impact within the hotel's operational and guest service arenas.
Job Requirements
- Any combination of education, training or experience that provides the required knowledge, skills, and abilities to effectively perform the duties
- proven experience in hotel management or similar leadership role
- prior hotel leadership experience
- strong leadership, communication, and problem-solving skills
- sound understanding of hotel operations
- financial acumen with budgeting, forecasting, and revenue management experience
- ability to handle guest concerns professionally
- flexibility to work varied shifts including evenings, weekends, and holidays
Job Qualifications
- Proven experience in hotel management or a similar leadership role within the hospitality industry
- prior hotel leadership experience such as Supervisor, Assistant Manager, or Department Leader
- strong leadership, communication, and problem-solving skills
- sound understanding of hotel operations including front desk, housekeeping, and maintenance
- financial acumen with experience in budgeting, forecasting, and revenue management
- ability to handle guest concerns with professionalism and tact
- flexibility to work various shifts including evenings, weekends, and holidays
Job Duties
- Partner with the General Manager to ensure smooth and successful daily hotel operations
- jump in where needed - front desk, guest support, problem solving, and team leadership
- regularly cover front desk shifts and support peak operational times
- serve as the Manager on Duty during scheduled shifts and weekends
- inspire, motivate, and support team members across all departments
- help hire, train, coach, and develop a strong and engaged team
- foster a positive, accountable, and fun work culture
- lead by example - your attitude sets the tone
- interact with guests daily and ensure they feel genuinely welcomed
- resolve guest concerns with professionalism, urgency, and care
- monitor guest feedback and help drive continuous improvement
- support financial goals, cost control, and operational efficiency
- help ensure brand standards and Golder Hospitality expectations are consistently met
- assist in maintaining a clean, safe, and well-maintained property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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