Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
employee perks
Paid Time Off
Job Description
Maya Hotels is a distinguished hospitality management company known for partnering with some of the most respected hotel brands across the globe. Representing flagship brands such as Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft, Maya Hotels emphasizes exceptional guest experiences and operational excellence. With multiple properties under its portfolio, Maya Hotels is committed to providing welcoming atmospheres, outstanding customer service, and sustained business success through strategic management and innovative hospitality solutions. The company values teamwork, community engagement, and sustainability, which are integral to its corporate culture and service philosophy. Learn more about... Show More
Job Requirements
- Bachelor's degree in hospitality management, business, or a related field preferred
- Minimum 2 years of hotel management or supervisory experience
- Experience with Hilton, IHG, or Marriott brands is a plus
- Strong leadership and people management skills
- Excellent financial acumen with budgeting and forecasting abilities
- Exceptional guest relations and communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to stand for extended periods and occasionally lift up to 25 lbs
- Commitment to supporting diversity, equal opportunity, and workplace safety
Job Qualifications
- Bachelor's degree in hospitality management, business, or a related field preferred
- 2+ years of hotel management or supervisory experience
- experience with Hilton, IHG, or Marriott brands is a plus
- Proven ability to motivate, train, and lead a successful hospitality team
- Strong budgeting, forecasting, and revenue management skills
- Passion for enhancing guest experiences and maintaining high service standards
- Ability to remain calm under pressure and resolve challenges efficiently
- Strong ability to represent the hotel in the local market and foster partnerships
- Willingness to work varied schedules, including evenings, weekends, and holidays as needed
Job Duties
- Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability
- Make recommendations for capital improvements to enhance the hotel's assets and brand loyalty
- Plan, assign work, and establish performance and development goals for team members
- Provide mentoring, coaching, and regular feedback to improve performance and recognize achievements
- Educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed
- Oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies
- Foster teamwork and quality service through effective communication with department heads
- Lead by example and demonstrate Maya Hotels' core values
- Interact with guests, clients, and key stakeholders, including travel industry representatives, local community leaders, and government officials
- Ensure the highest level of guest satisfaction by maintaining quality service standards and amenities
- Ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies
- Serve as a public relations representative, promoting the hotel and brand within the local community
- Drive team engagement in community activities, business partnerships, and sustainability initiatives
- Develop and implement environmentally conscious action plans to reduce the hotel's carbon footprint
- Maintain a safe working environment, including hazard prevention, proper chemical use, and injury prevention
- Support and promote hotel recycling and sustainability programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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