Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Starwood Hotels is a distinguished luxury hotel brand management company established in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group. Renowned for delivering exceptional guest experiences, Starwood Hotels thrives on a mission-driven approach that prioritizes sustainability, community building, and respect for the natural world. The company values diversity and inclusivity, creating an empowering culture where all team members can flourish while upholding the highest standards of service. With a portfolio of upscale properties, Starwood Hotels continues to shape the hospitality landscape with a commitment to excellence and innovation.
The role of Assistant General Manager at Harriet's Rooftop within Starwood Hotels offers a unique opportunity to be a pivotal part of the Food & Beverage team in a luxury, upscale environment. This position is tailor-made for an individual who is passionate about delivering extraordinary dining experiences through a thoughtful blend of quality ingredients, stellar service, and exceptional leadership. The Assistant General Manager will be responsible for motivating and guiding a high-performing team, cultivating an environment that encourages continuous learning, and maintaining elevated standards of service. A natural problem solver who anticipates challenges and swiftly implements effective solutions, the ideal candidate is also hands-on, willing to work alongside the team to ensure seamless operations and outstanding guest satisfaction.
This role demands someone with a minimum of eight years of experience in food & beverage operations within luxury settings and at least five years in a leadership capacity. Exceptional communication skills, both verbal and written, are essential for success, along with a proven track record in guest and team engagement and achieving strong financial results. Flexibility to meet the demands of a 24-hour operation is crucial. The Assistant General Manager will act as a team magnet, inspiring and elevating the workforce while driving superior guest experiences. The position offers room for growth, ideal for a service-minded professional looking to advance their career while contributing to the overall mission and values of Starwood Hotels.
The role of Assistant General Manager at Harriet's Rooftop within Starwood Hotels offers a unique opportunity to be a pivotal part of the Food & Beverage team in a luxury, upscale environment. This position is tailor-made for an individual who is passionate about delivering extraordinary dining experiences through a thoughtful blend of quality ingredients, stellar service, and exceptional leadership. The Assistant General Manager will be responsible for motivating and guiding a high-performing team, cultivating an environment that encourages continuous learning, and maintaining elevated standards of service. A natural problem solver who anticipates challenges and swiftly implements effective solutions, the ideal candidate is also hands-on, willing to work alongside the team to ensure seamless operations and outstanding guest satisfaction.
This role demands someone with a minimum of eight years of experience in food & beverage operations within luxury settings and at least five years in a leadership capacity. Exceptional communication skills, both verbal and written, are essential for success, along with a proven track record in guest and team engagement and achieving strong financial results. Flexibility to meet the demands of a 24-hour operation is crucial. The Assistant General Manager will act as a team magnet, inspiring and elevating the workforce while driving superior guest experiences. The position offers room for growth, ideal for a service-minded professional looking to advance their career while contributing to the overall mission and values of Starwood Hotels.
Job Requirements
- Minimum 8 years of food and beverage experience in upscale luxury settings
- At least 5 years leading a food and beverage team
- Excellent verbal and written communication skills
- Ability to work flexible hours for a 24-hour operation
- Proven leadership and team motivation skills
- Strong problem-solving capabilities
- Familiarity with financial management in hospitality operations
Job Qualifications
- Minimum 8 years of food and beverage experience in an upscale luxury environment
- At least 5 years in a leadership role within food and beverage
- Strong communication skills, both verbal and written
- Proven ability to engage guests and team members effectively
- Demonstrated success in managing financial performance
- Post-secondary diploma or degree is a plus
- Flexible and adaptable to a 24-hour operation
Job Duties
- Motivate and lead the food and beverage team
- elevate service standards and cultivate a learning environment
- anticipate operational challenges and develop quick solutions
- engage with guests to ensure exemplary experiences
- oversee financial performance and operational efficiency
- collaborate with team members to achieve seamless operations
- maintain compliance with company policies and regulatory standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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