
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonuses
Job Description
Drury Hotels is a well-established and highly regarded hospitality company known for its exceptional guest service and commitment to creating a positive work environment. Located in North Charleston, South Carolina, the Drury Hotels property at 2934 West Montague Ave is part of a national chain dedicated to providing a welcoming and rewarding experience both for guests and employees alike. The company prides itself on fostering a workplace culture where employees feel valued not just for their work but for who they are as individuals. Drury Hotels is recognized among Newsweek's America's Greatest Workplaces 2025, highlighting its ongoing dedication to employee satisfaction and excellence in hospitality.
This role is embedded within the Operations Leadership team at Drury Hotels, offering an outstanding opportunity for professionals seeking to advance their careers in the hospitality industry. The position focuses on providing expert leadership across all departments of the hotel, ensuring exceptional guest service and operational excellence. Employees are afforded the chance to grow through mentorship, cross-training, and development plans, with the company promoting over 200 internal promotions in the past year alone. This role is ideal for candidates passionate about service and leadership, looking to contribute to a thriving environment where teamwork and success are shared achievements.
Benefits such as flexible scheduling, paid time off, hotel discounts, and free room nights contribute to a healthy work-life balance. Additional support for well-being includes medical, dental, vision, prescription, life, disability coverage, and access to the Team Member Assistance Program. Drury Hotels also offers a company-matched 401(k) retirement plan along with incentives like quarterly bonuses and semi-annual bonuses tied to hotel and company performance, reinforcing its commitment to rewarding employee contribution and loyalty.
As a leader within Drury Hotels, you will be recognized for your ability to inspire and empower team members through effective training and development initiatives. The role demands a strong orientation toward exceeding guest expectations, with an emphasis on quality assurance best practices to sustain and improve service standards consistently. This leadership position is designed to cultivate a positive workplace atmosphere ensuring both employee and guest satisfaction, making it an excellent fit for individuals eager to lead with integrity, enthusiasm, and a customer-focused mindset. Candidates who thrive in a supervisory role and are keen on career advancement in hospitality will find this position fulfilling and full of opportunity.
This role is embedded within the Operations Leadership team at Drury Hotels, offering an outstanding opportunity for professionals seeking to advance their careers in the hospitality industry. The position focuses on providing expert leadership across all departments of the hotel, ensuring exceptional guest service and operational excellence. Employees are afforded the chance to grow through mentorship, cross-training, and development plans, with the company promoting over 200 internal promotions in the past year alone. This role is ideal for candidates passionate about service and leadership, looking to contribute to a thriving environment where teamwork and success are shared achievements.
Benefits such as flexible scheduling, paid time off, hotel discounts, and free room nights contribute to a healthy work-life balance. Additional support for well-being includes medical, dental, vision, prescription, life, disability coverage, and access to the Team Member Assistance Program. Drury Hotels also offers a company-matched 401(k) retirement plan along with incentives like quarterly bonuses and semi-annual bonuses tied to hotel and company performance, reinforcing its commitment to rewarding employee contribution and loyalty.
As a leader within Drury Hotels, you will be recognized for your ability to inspire and empower team members through effective training and development initiatives. The role demands a strong orientation toward exceeding guest expectations, with an emphasis on quality assurance best practices to sustain and improve service standards consistently. This leadership position is designed to cultivate a positive workplace atmosphere ensuring both employee and guest satisfaction, making it an excellent fit for individuals eager to lead with integrity, enthusiasm, and a customer-focused mindset. Candidates who thrive in a supervisory role and are keen on career advancement in hospitality will find this position fulfilling and full of opportunity.
Job Requirements
- Passion to serve others and exceed guests' expectations
- bachelor's degree in hospitality, business, or related field preferred
- minimum of one-year supervisory experience
- demonstrated leadership success
- hotel experience preferred
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- minimum of one-year supervisory experience with demonstrated leadership success
- hotel experience preferred
- strong interpersonal and communication skills
- ability to motivate and inspire teams
- proficiency in quality assurance best practices
Job Duties
- Provide expert leadership across all departments of the hotel
- take the lead on providing exceptional guest service
- train, develop, and coach team members to achieve success in their roles
- deliver on key business metrics of quality, service, profitability, and team
- role model quality assurance best practices daily with the team
- consistently meet or exceed all performance measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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