Assistant General Manager Fairfield by Marriott Tolleson, AZ

Hotel Equities is a multi-award-winning hotel development and hospitality management company renowned for delivering exceptional service and operational excellence across its portfolio. Headquartered in Atlanta, Georgia, the company prides itself on a diverse culture and a unique work environment that empowers its team members to exceed guests' expectations and make a significant difference in people's lives. Hotel Equities is driven by core values that define its identity and approach to business, fostering strong relationships with investors, guests, and employees alike. These values are not just statements but foundational principles guiding every facet of the company's operations and culture.

The Assistant General Manager position at the Fairfield Inn by Marriott West Tolleson, located in Tolleson, Arizona, offers a vital leadership role within this dynamic organization. This role is designed for a dedicated hospitality professional who will be responsible for enhancing guest experiences while maximizing the hotel's profitability. The Assistant General Manager will oversee the seamless performance of all hotel operations, ensuring compliance with brand standards and company policies. Key responsibilities include directing front desk, housekeeping, reservations, guest services, security, and maintenance teams. This role focuses on maximizing average daily rate (ADR) and occupancy through effective coordination and strategic communication between sales and operating departments.

In this role, you will be a coach and motivator, training department supervisors to achieve excellence in customer service and operational efficiency. A deep understanding of financial statements, budgets, and staffing guidelines is essential to implement cost-effective measures and control expenses. You will take an active role in policy development and business process improvements, guiding the management team to refine procedures and systems. Moreover, the Assistant General Manager will manage the safety program, overseeing training, reporting, and incentive programs to foster a safe work environment. Maintaining a cooperative and positive workplace culture is crucial to supporting team success and guest satisfaction.

This is a full-time position offering a competitive salary range of $48,000 to $54,000 annually, complemented by a quarterly bonus and a comprehensive benefits package. Benefits include health, vision, and dental insurance, a 401(k) plan, paid vacation and holidays, opportunities for professional growth, and access to exclusive discount programs for shopping, travel, and entertainment. Additionally, Hotel Equities invests in its employees' development through learning programs and goal setting, creating a pathway for career advancement within the hospitality industry.

The ideal candidate for this role brings at least two years of supervisory experience in hotel operations, preferably within leading brands such as Marriott, Hilton, IHG, Wyndham, or Hyatt. You are familiar with financial and budgetary management and have a proven track record of delivering outstanding guest service metrics. Your ability to develop and implement effective policies and embrace safety programs demonstrates your leadership capabilities. Attributes such as initiative, perseverance, and analytical thinking will serve you well in this role, as will your ability to maintain a positive, professional atmosphere.

By joining Hotel Equities as the Assistant General Manager at Fairfield Inn by Marriott West Tolleson, you will become part of a respected, forward-thinking hospitality company that values excellence, teamwork, and innovation. This opportunity promises both challenges and rewards as you contribute to the sustained success and growth of a well-regarded hotel under a recognized brand. Hotel Equities is an equal opportunity employer committed to fostering a diverse and inclusive workforce. Note that this job description provides an overview of the role and is not an exhaustive list of all responsibilities you may be required to perform.