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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $62,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Supplemental insurance offerings
Paid Time Off
Employee assistance program
401k plan
Hotel discount travel program
associate discounts
Training and development programs
Career advancement opportunities
Job Description
The Ellis Hotel, a distinguished property within the Colwen Hotels portfolio, is seeking an experienced and motivated Assistant General Manager to join their successful team. Colwen Hotels represents a dynamic hospitality group renowned for its dedication to hard work, character, and authenticity. Operating a diverse portfolio of 40 hotels across nine states, the group prides itself on fostering innovation and forward-thinking concepts that enrich guest experiences. With an ambitious growth trajectory and a robust project pipeline, Colwen Hotels offers exciting career advancement opportunities and a supportive environment for associates to thrive.
Colwen Hotels emphasizes a hands-on leadership approach where ... Show More
Colwen Hotels emphasizes a hands-on leadership approach where ... Show More
Job Requirements
- 3+ years hotel management experience
- Excellent verbal and written communication skills
- Demonstrated passion for hospitality and service
- Attention to detail and highly organized
- Strong analytical and problem solving skills
- Strong supervisory and leadership skills
- Extensive knowledge of hotel and hospitality industry
- Proficient in Microsoft Office Suite or related software
- Reliable with ability to multi-task and work under pressure
Job Qualifications
- Minimum of 3 years hotel management experience
- Excellent verbal and written communication skills
- Demonstrated passion for hospitality and service
- Attention to detail and highly organized
- Strong analytical and problem solving skills
- Strong supervisory and leadership skills
- Extensive knowledge of hotel and hospitality industry
- Proficient in Microsoft Office Suite or related software
- Reliable with ability to multi-task and work under pressure
Job Duties
- Responsible for the day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, and Maintenance
- Ensure excellence in guest service while overseeing Front Office, Food and Beverage, Housekeeping and Engineering functions
- Provide exceptional guest service
- Participate in recruiting, hiring and the ongoing evaluation of associates
- Assist in budget controls and profitability of assigned hotel(s)
- Ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests
- Create and maintain a professional, respectful and engaging work environment for hotel associates that fosters a professional, respectful and fun environment
- Drive ongoing associate engagement/recognition initiatives
- Establish and maintain open collaborative relationships with direct reports, associates, and all property departments (Sales and Marketing, Food and Beverage, Finance and Maintenance)
- Tour and inspect hotel on a daily basis and monitor property cleanliness, product quality and ensure achievement of service standards
- Adherence to all brand and Colwen Hotels standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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