Assistant General Manager - Cleveland State University

Cleveland, OH, USA|

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $18.00 - $23.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and unified by a commitment to make a positive impact, Aramark focuses on fostering environments where employees can thrive and make meaningful contributions to their communities and the planet. The company embraces diversity and provides equal employment opportunities, ensuring a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, and many other protected characteristics. Aramark’s mission centers on not only delivering quality services but also on cultivating an inclusive culture that supports professional growth, personal development, and a sense of belonging for every team member. Understanding that a career should be more than just a job, Aramark is dedicated to empowering employees to reach their full potential, whether they seek new challenges, community connection, or a supportive workplace environment.

The Food Service Supervisor role at Aramark offers an exciting opportunity for career advancement within a passionate Food Services Team. This full-time position, with hourly compensation ranging from $18.00 to $23.00, places supervisors alongside managers to coordinate and lead daily food service operations, ensuring the delivery of safe, high-quality meals while fostering a collaborative and efficient team environment. As a Food Service Supervisor, you will oversee and support staff, manage schedules and inventory, enforce food safety and sanitation standards, and maintain smooth operational workflows. This role not only demands a strong attention to detail and organizational excellence but also the ability to mentor and motivate employees, promote positive public relations, and handle diverse responsibilities ranging from food production oversight to occasional cashier duties.

At Aramark, supervisors are encouraged to develop new skills continuously and adapt dynamically to meet operational needs. You will play a vital role in both routine and special events, including night and weekend catered functions, demonstrating flexibility and a commitment to excellence. This position underscores Aramark’s dedication to employee growth, offering comprehensive benefits that include medical, dental, vision, retirement savings plans, paid time off, and work/life resources. If you are ready to step up your career and lead by example in a vibrant, supportive food service environment, joining Aramark as a Food Service Supervisor is an ideal stepping stone toward a rewarding career in the hospitality and food services industry.

Job Requirements

High school diploma or equivalent
prior experience in food service or hospitality preferred
ability to read, write, and understand verbal and written instructions
completion or willingness to complete sanitation course
capability to maintain food safety standards
strong communication skills
ability to multitask and manage time effectively
ability to work occasional nights and weekends
physical ability to stand and move for extended periods

Job Qualifications

Must read, write, and understand verbal instructions
must complete a sanitation course either before or during first year
must be knowledgeable in operating an efficient cost-effective program
ability to perform basic arithmetic
maintain emotional control under stress
ability to resolve interpersonal situations
strong organizational skills

Job Duties

Produce and maintain work schedules and may prepare production packets (production sheets and recipes)
direct daily activities
maintain food production that ensures the safety and quality of food according to policies, procedures, and department requirements
ensure that food items are stored in a safe, organized, and hazard-free environment
maintain all serving schedules
ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures
maintain a sanitary department following health and safety codes and regulations
maintain accurate inventory on a weekly basis
may prepare orders as needed to ensure accurate production for location
supervise and evaluate employees
counsel
promote employee growth, efficiency, morale, and teamwork
maintain a safe and hazard-free working environment
train/mentor other food service workers
maintain logs on all maintenance required on equipment within the department
ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary
perform preventative maintenance checklist
recommend replacement of existing equipment to meet needs of facility
proficiency in multi-tasking
perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program
must fill in for absent employees at location, as necessary
maintain knowledge of daily catering events and confirm they are prepared and delivered on time
be able to work occasional night and weekend catered events
attend food service meetings with staff
maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc.)
may perform cashier duties as the need arises
promote good public relations