Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a leading operator of over 80 travel plazas located across the Northeast and Midwest regions of the United States. These travel plazas offer travelers convenience, comfort, retail shopping, and a diverse selection of quality food options. Customers can enjoy well-known brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, among others. The company prides itself on providing refreshing, enjoyable experiences for travelers during their journeys, making it a trusted name in the travel plaza industry.

As an Assistant General Manager at Burger King under the Applegreen USA umbrella, you will play a crucial role in supporting the General Manager to ensure the smooth day-to-day operations of the restaurant. This position is ideal for entry-level managers seeking to develop essential management skills, exercise good judgment, and enhance their leadership capabilities. You will be responsible for supervising staff, delivering performance feedback, setting goals, and fostering teamwork within the store. This role demands a high level of responsibility, as you may be required to step into the General Manager's role during their absence. Additionally, you will be instrumental in motivating employees, especially during challenging periods, to maintain positive morale and productivity.

Your leadership will help uphold Applegreen’s core values which emphasize customer-centric service, dedication to people development, and a strong focus on pace, passion, and performance. Operating under these values, you will ensure that the store adheres to company policies, brand standards, cleanliness, and cash management protocols, contributing directly to an exceptional customer experience. Effective communication and conflict resolution will also be key components of your responsibilities, as you address customer needs and staff concerns to foster a positive, collaborative work environment.

This position requires flexibility, as schedules can vary, and the ability to operate efficiently in a fast-paced quick-service restaurant environment. The role demands basic knowledge of food safety practices, strong organizational skills, and the physical capability to lift or move objects weighing more than 30 pounds. Working as an Assistant General Manager at Burger King offers a rewarding pathway for individuals passionate about service, leadership, and continuous learning within a respected company committed to its employees and customers alike. Benefits like flexible work schedules, medical/dental/vision insurance, paid time off, and educational assistance further enhance this occupational opportunity, contributing to both personal and professional growth.

Job Requirements

  • Passionate about helping people learn and grow the business
  • strong leadership and management skills
  • excellent customer service skills
  • excellent communication skills
  • minimum 2 years experience in quick service restaurant or similar management operations
  • flexible and open work schedule
  • basic food safety understanding and practice
  • ability and willingness to lift or push objects weighing over 30 lbs

Job Qualifications

  • Strong leadership and management skills
  • ability to motivate and inspire a team
  • excellent customer service abilities
  • positive attitude
  • excellent verbal and communication skills
  • sharp business acumen
  • minimum 2 years experience in quick service restaurant or similar management operations
  • basic food safety knowledge

Job Duties

  • Deliver performance feedback
  • set goals
  • foster teamwork
  • clearly communicate business objectives
  • supervise non-management associates
  • assign specified work
  • focus on store operation performance
  • coach and develop shift supervisors
  • perform duties in absence of general manager
  • motivate and influence staff during low morale
  • demonstrate strong leadership and organizational skills
  • address issues promptly
  • ensure company policies and procedures are followed
  • maintain awareness of brand standards and protocols
  • keep restaurant clean and inviting
  • ensure accurate daily cash management and reporting
  • resolve customer issues to maintain positive relationships
  • verify inventory accuracy through spot checks

Job Criteria

Experience

Entry Level (1-2 years)


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