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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $77,093.00 - $96,366.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Short/long-term disability
401K options
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
performance-based bonus
Job Description
The Waymark Chattanooga is an exciting new addition to the Hilton Tapestry Collection, offering travelers a unique and memorable hospitality experience characterized by distinctive design and personalized service. Located in the vibrant city of Chattanooga, this fresh establishment aims to blend local culture with the trusted Hilton brand standards, delivering exceptional guest experiences and a warm, inviting atmosphere. As a part of the renowned Hilton Tapestry Collection, The Waymark Chattanooga benefits from a strong and recognized brand, offering guests the luxury and reliability of Hilton’s hospitality combined with the charm of a boutique hotel. This hotel represents a compelling opportunity... Show More
Job Requirements
- Minimum 3 years of hospitality management experience
- Experience preferably in a hotel environment
- Strong leadership skills
- Excellent communication skills
- Proven guest satisfaction record
- Knowledge of budgets and financial reporting
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Minimum 3-5 years of hospitality management experience, preferably in a hotel environment
- Strong leadership and team development skills
- Excellent communication, interpersonal, and organizational abilities
- Proven track record in guest satisfaction and employee engagement
- Knowledge of hotel operations, budgets, and financial reporting
- Ability to work flexible hours, including nights, weekends, and holidays
Job Duties
- Ensure that all brand standards are being maintained in each area of the property
- Oversee the operation of all hotel property departments
- Maintain current licenses and permits as prescribed by local, state, and federal agencies
- Provide a safe working environment in compliance with OSHA/MSDS
- Ensure compliance with all corporate accounting procedures
- Cover front desk shifts as needed
- Ensure each department has accurate and complete inventory and all supplies are maintained
- Assist and approve department managers’ scheduling against guest and hours/occupied room goals
- Assist team supervisors and managers with constructive coaching and counseling
- Ensure top tier guest satisfaction scores and formulate strategies for improvement when needed
- Provide excellent customer service by being readily available/approachable for all guests
- Assist managers in proactive hiring and ensure appropriate staffing levels in all areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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