Assistant General Manager Auntie Annes Pretzel

Applegreen USA is a prominent operator of travel plazas, with more than 80 locations throughout the Northeast and Midwest regions of the United States. The company specializes in providing travelers with convenient access to a wide range of retail products, services, and dining options, making travel experiences more enjoyable and seamless. Their locations feature popular food franchises such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, among others. This blend of comfort, convenience, and diverse food choices exemplifies Applegreen's commitment to enhancing the journeys of travelers.

Applegreen is grounded in strong core values that prioritize customers and communities, emphasize the development and well-being of their employees, and foster an environment driven by pace, passion, and performance. The company embraces change and actively seeks opportunities for growth and improvement. These principles guide Applegreen's daily operations, ensuring that every traveler is met with quality service and positive engagement.

The role of Assistant General Manager at Applegreen offers an excellent opportunity for entry-level management professionals to join a dynamic and fast-paced environment. The Assistant General Manager supports the General Manager by ensuring that daily business operations run efficiently and effectively. This position not only focuses on operational excellence but also provides a platform to develop essential management skills such as leadership, communication, staff motivation, and problem-solving.

In this role, the Assistant General Manager will have the responsibility of supervising and guiding non-management associates, fostering teamwork, and setting clear performance goals. The position demands strong leadership and organizational skills, with a focus on coaching shift supervisors and maintaining high operational standards. A key aspect of the job involves stepping in for the General Manager when needed, ensuring business continuity and addressing any operational challenges promptly.

Additionally, the Assistant General Manager will be instrumental in maintaining company policies and procedures, ensuring the restaurants adhere to brand standards, and managing cash and inventory accurately. Customer service is a critical element of this role, with a strong emphasis on building and maintaining positive, long-term relationships with customers by addressing their needs and potential issues swiftly.

This position requires a leader who is passionate about developing their team, inspiring a positive work environment, and driving business growth. Experience in quick service restaurant management or a similar operational setting is essential, along with a flexible work schedule and the ability to perform physically demanding tasks such as lifting over 30 pounds. The company offers a supportive work culture that values employee growth and provides a variety of benefits to enhance overall job satisfaction.