Assistant General Manager - Auntie Annes, and Cinnabon

Applegreen USA is a leading operator of travel plazas across the Northeast and Midwest, with over 80 locations offering convenience, comfort, retail, and a vast array of delicious food options. These include popular brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more. The company focuses on refreshing travelers on their journey by providing exceptional services and amenities at every plaza. With a strong foothold in the travel plaza industry, Applegreen USA thrives on delivering outstanding experiences to customers while maintaining a safe, clean, and inviting environment at every location.

Applegreen's core values prioritize the customers and communities they serve, development of their people, and fostering a culture driven by pace, passion, and performance. The company embraces change and continuously seeks opportunities to improve and innovate their operations, relationships, and services. As part of their commitment to employees, Applegreen offers flexible schedules, comprehensive medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, earned wage access (pay on demand), education assistance, employee referral bonuses, meal discounts, and pet insurance.

The role of Assistant General Manager at Applegreen is pivotal in supporting the General Manager to ensure seamless daily business operations across the travel plazas. This position offers an excellent opportunity for entry-level managers to acquire and refine important management skills including leadership, team building, goal setting, communication, and operational oversight. The Assistant General Manager plays an essential part in driving store performance, fostering teamwork, and upholding brand standards in a fast-paced and customer-focused environment.

Key responsibilities include delivering performance feedback to staff, setting goals, motivating employees especially during times of low morale, and ensuring compliance with company policies and procedures. The Assistant General Manager supervises non-management associates, delegates tasks, coaches shift supervisors, and steps up competently during the General Manager’s absence. This role demands strong leadership and organizational skills, timely problem-solving, and a clear focus on maintaining the store's appearance, cash management accuracy, inventory control, and positive customer relations.

Candidates must possess genuine passion for helping people learn and grow, outstanding management experience in quick service or similar restaurant operations, and excellent verbal and communication skills with sharp business acumen. Flexibility in scheduling, basic food safety knowledge, and physical ability to lift or push objects over 30 pounds are also essential. This position not only develops leadership capabilities but also sharpens business operation skills, all while maintaining high standards that enhance customer satisfaction and long-term loyalty.