Assistant General Manager, American Family Field

Delaware North Sportservice is a well-established leader in the hospitality and concessions industry, operating within some of the most iconic sports and entertainment venues across the United States. With over a century of experience, Delaware North prides itself on delivering exceptional guest experiences through premium dining and concessions services. The company manages American Family Field in Milwaukee, Wisconsin, home to the Milwaukee Brewers, providing a wide range of food and beverage services including concession outlets, suites, all-inclusive areas, and clubs. The venue also features J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant, which collaborates closely with local vendors to incorporate authentic Milwaukee flavors into its offerings. Delaware North is dedicated to creating a vibrant work environment that fosters career growth and development for its employees.

The Assistant General Manager position at Delaware North Sportservice offers a dynamic leadership opportunity within the vibrant setting of American Family Field. This role is central to the success of ballpark operations and plays a critical part in shaping the overall guest experience. The Assistant General Manager will be responsible for building, leading, and developing high-performing teams that uphold the company’s commitment to excellence. Oversight of daily operations, budget management, and strategic implementation of long- and short-term objectives are key functions of this role. The position presents a chance to work closely with license partners and staff, ensuring smooth operations while driving performance metrics and customer satisfaction.

This leadership role demands a strong operational focus and an ability to manage various complex facets of a high-volume sports hospitality environment. The role requires someone adept at supervising management teams, maintaining compliance with all regulatory requirements, and ensuring all company policies are rigorously followed. The Assistant General Manager will be instrumental in setting prices, controlling portions, and monitoring financial outcomes to ensure profitability aligns with the company’s strategic goals.

Delaware North values employee development and offers comprehensive benefits along with a competitive salary range of $81,900 to $110,600 annually. Additionally, the role includes an annual bonus plan based on company and individual performance or a role-based uncapped sales incentive plan. Relocation assistance is provided for qualified candidates, underlining the company’s commitment to attracting top talent. This position offers an exciting career pathway for professionals passionate about hospitality management in a fast-paced and highly visible sports venue environment.