Assistant General Manager, American Family Field

Delaware North Sportservice is a leading hospitality and food service company renowned for operating concessions and premium dining services at prominent venues. One of its flagship operations is at the American Family Field in Milwaukee, Wisconsin, a major sports venue boasting a seating capacity of 41,900. Since 1970, American Family Field has been home to the Milwaukee Brewers, and Delaware North manages concession outlets, suites, all-inclusive areas, and clubs within the stadium. Additionally, the company runs J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant, reflecting its commitment to blending local culture and culinary traditions into its offerings by partnering with local vendors to infuse Milwaukee staples into the food and beverage selections.\n\nDelaware North is more than just a service provider; it is part of a global legacy as a family-owned company with more than 100 years of history. With operations worldwide, Delaware North offers unique opportunities for growth, success, and development across various sectors including sports, gaming, hotels, and retail. The company prides itself on fostering a supportive, inclusive work environment that values diversity and is committed to equal opportunity employment. Employees are encouraged to grow within the organization, and the company supports career advancement in numerous exciting and iconic locations.\n\nThe role of Assistant General Manager at Delaware North Sportservice located at American Family Field is a highly visible and dynamic leadership position. This role is pivotal in driving operational excellence and delivering exceptional guest experiences within the ballpark. The Assistant General Manager will be responsible for leading day-to-day operations, building and developing high-performing teams, managing budgets, overseeing compliance with regulations, and maintaining strong relationships with license partners and guests.\n\nIn this position, the incumbent will assist in the establishment and implementation of current and long-term organizational objectives, operational plans, policies, and budgets for the ballpark’s food and beverage services. This involves supervising unit management, coordinating team activities, and ensuring all company policies and procedures are strictly followed. The Assistant General Manager will also oversee pricing strategies for products and services to maintain profitability and ensure compliance with all federal, state, and local regulations relating to liquor, sanitation, payroll, and employment.\n\nThis leadership role involves mentoring and coaching a diverse workforce, fostering a positive and productive work environment, and leveraging strong organizational, time management, and communication skills to ensure smooth operations during days, evenings, weekends, and holidays. Relocation assistance is provided for the right candidate, reflecting the company's commitment to attracting top talent to fulfill this vital role. The compensation for this position ranges from $81,900 to $110,600 annually, with additional opportunities for performance-based bonuses or uncapped sales incentives, making this an attractive opportunity for professionals passionate about hospitality management in a sports environment.