Assistant General Manager- Albuquerque Convention Center

Legends Global is a well-respected leader in the management and operation of premier event venues, including the Albuquerque Convention Center, Kiva Auditorium, Civic Plaza, ABQ Rail Yards, and Jennifer Riordan Spark Kindness Sports Complex. These venues are among the largest and most impactful event locations in Albuquerque, New Mexico, dedicated to hosting a wide variety of events ranging from conventions, concerts, cultural exhibits, sports events, and community gatherings. As part of the City of Albuquerque's vibrant urban landscape, these venues play a crucial role in driving local economic activity, fostering community engagement, and enhancing the city’s reputation as a hub for live entertainment and large-scale events.

Legends Global is currently seeking a dedicated Assistant General Manager to join their executive leadership team. Reporting directly to the General Manager and aligned with the executive department, this exempt position is pivotal to the success of the organization’s operations. The Assistant General Manager will be accountable for directing multiple departments including Sales & Marketing, Food & Beverage, Event Services, Facility Operations & Engineering, Security, Parking, Human Resources, and Booking/Ticketing. This role requires a strategic partner who can collaborate with the general manager in both operational leadership and performance management, ensuring that the team meets or surpasses key business metrics and organizational goals.

The Assistant General Manager will be responsible for implementing facility procedures and management strategies that align with the broader corporate objectives, client needs, and tenant relationships. This role involves hands-on coordination and oversight of the daily activities, guaranteeing smooth operations and exceptional customer service standards. The position demands a leader capable of fostering organizational efficiency by developing and executing strategies to improve management practices and introduce operational efficiencies.

In addition to operational oversight, the Assistant General Manager will develop and execute long-term strategies that position the Albuquerque venues for continued growth and success. This includes contributing to KPI development, analyzing industry trends, and leveraging data-driven insights to inform organizational policies. Building and maintaining productive relationships with community stakeholders, government authorities, and business partners is an essential component of the role, reinforcing the venues’ status within the local and regional event markets.

The Assistant General Manager acts as a primary executive on duty during numerous events, ensuring that contractual obligations are met, client requirements are fulfilled, and safety protocols are rigorously enforced. This position requires availability to work extended and irregular hours, including nights, weekends, and holidays. The role also encompasses the responsibility of preparing budget proposals for operational and capital improvements, conducting post-event evaluations, and leading cross-departmental collaboration for a unified organizational approach.

Successful candidates will exhibit strong leadership, communication, and organizational skills, capable of managing diverse teams within a dynamic, fast-paced environment. They must demonstrate a detailed understanding of contract negotiations, finance, human resources, business law, and labor relations, alongside the capability to respond decisively in emergency or crowd management situations. This is an excellent opportunity for a motivated professional seeking to contribute to a high-profile and multifaceted entertainment and event management group while serving the City of Albuquerque’s community and economic interests.