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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee Discounts
Job Description
Legends Global is a well-respected leader in the management and operation of premier event venues, including the Albuquerque Convention Center, Kiva Auditorium, Civic Plaza, ABQ Rail Yards, and Jennifer Riordan Spark Kindness Sports Complex. These venues are among the largest and most impactful event locations in Albuquerque, New Mexico, dedicated to hosting a wide variety of events ranging from conventions, concerts, cultural exhibits, sports events, and community gatherings. As part of the City of Albuquerque's vibrant urban landscape, these venues play a crucial role in driving local economic activity, fostering community engagement, and enhancing the city’s reputation as a hub... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum five years industry experience, three years in management of convention center, theatre, or related venue
- Proven leadership and management skills
- Knowledge of contract negotiations, finance, HR, business law and labor relations
- Strong decision-making and strategic planning abilities
- Ability to work extended and irregular hours including nights, weekends and holidays
- Ability to respond quickly during emergencies
- Ability to perform physical tasks including prolonged standing and lifting up to 50 pounds
- Excellent communication skills
- Ability to work well under pressure
- Strong organizational skills
Job Qualifications
- Bachelor’s degree from accredited four-year college or university
- Minimum five years industry experience with at least three years in management within a convention center, theatre, or similar venue
- Experience in contract negotiations, finance, human resources, business law, labor relations, and supervising personnel
- Proven experience leading business units or comparable organizations
- Competency in strategic planning and business development
- Knowledge of meetings and events, sports, and live entertainment industries
- Ability to respond promptly and decisively to crowd control or management during crisis situations
- Working knowledge of data analysis and performance metrics
- Strong communication skills
- Excellent organizational, planning, and interpersonal skills
- Ability to follow oral and written instructions
- Ability to work independently with minimal supervision
- Detail-oriented and highly motivated
- Strong teamwork skills
Job Duties
- Implement facility procedures and goals in accordance with the general manager strategy and corporate policies
- Responsible for managing departments including sales & marketing, food & beverage, event services, facility operations & engineering, security, parking, human resources, and booking/ticketing
- Collaborate with department heads to review strategy and operational activities and determine improvements
- Develop and execute KPI strategies supporting organizational objectives
- Maintain business operations and develop strategies to improve management practices and efficiency
- Lead long-range strategy development to position the organization for success
- Set company goals promoting performance, culture, growth, and strengthening
- Analyze data, industry trends, and best practices to influence company strategy
- Develop and maintain effective relationships with boards, government departments, and community stakeholders
- Foster strong relationships with the City of Albuquerque and building tenant partners
- Implement customer service standards ensuring positive and professional image and repeat business
- Assist in preparing annual and capital project budgets
- Conduct post-event operational and financial reviews
- Lead department head, leadership, and staff meetings to maintain harmonious relationships
- Negotiate contracts and agreements with sub-contractors, promoters, and tenants
- Coordinate and administer personnel development, training, and safety/emergency procedures
- Act as primary executive on duty during events ensuring contractual compliance, client satisfaction, and safety
- Ensure compliance with all codes, laws, ordinances, policies, procedures, risk management, safety rules, and emergency protocols
- Assist the GM and leadership team to meet key business objectives and organizational efficiency
- Availability for extended and irregular hours including nights, weekends, and holidays
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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