Assistant General Manager (AGM) – Catering & Kitchen Operations

This career opportunity is presented by a leading catering and foodservice company located in Charlotte, NC, known for its commitment to quality, customer satisfaction, and professional growth. The company operates within the hospitality and foodservice industry, focusing on delivering exceptional catering experiences across multiple locations. It prides itself on creating a dynamic, team-oriented environment that fosters growth, accountability, and leadership development. The company's culture emphasizes hands-on training and a fast-paced atmosphere where each team member plays a crucial role in achieving operational and financial success. Employees benefit from comprehensive support, including opportunities to travel and gain cross-location experience, contributing to a well-rounded professional skill set.

The role is designed specifically for individuals who aspire to advance their careers in hospitality management and leadership. This is a hands-on leadership position where you will gain practical experience managing a high-volume catering operation. You will work closely with the General Manager to learn all aspects of running a profitable business, including achieving sales targets, controlling labor and costs, managing inventory, and overseeing daily operational activities. The position offers a unique opportunity to develop skills in financial management, team leadership, and customer service while being actively involved in decision-making processes that directly impact business outcomes.

As part of this role, you will lead and develop a team by supervising, coaching, and holding team members accountable to maintain high performance levels and professional standards. You will play a key role in fostering a positive workplace culture through effective hiring, onboarding, and ongoing staff training. Your efforts will ensure that every catering order meets quality, accuracy, and presentation standards, thereby enhancing customer satisfaction and loyalty. Maintaining a clean, organized, and food-safe environment is also a critical responsibility.

Additional benefits of this position include quarterly travel opportunities to other company locations. This travel is designed to expose you to different teams and operational styles, enriching your leadership experience and preparing you for running your own location in the future. The role encourages continuous improvement by identifying operational enhancements that boost efficiency, quality, and team performance.

Compensation for this role includes a competitive base salary ranging from $52,000 to $65,000 annually, complemented by a performance bonus of 8 to 12 percent based on results. Total compensation potential ranges from $56,000 to over $72,000. There is a clear career progression path from Assistant General Manager to General Manager, with the possibility of earning $75,000 or more plus higher bonuses as you advance to Multi-Unit Leadership positions. This role serves as a vital stepping stone for ambitious professionals aiming for upper leadership roles within the company, promising significant personal and professional growth opportunities.