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Assistant General Manager (AGM) – Catering & Kitchen Operations
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
career growth
Performance bonus
Travel opportunities
Training and Development
Health Insurance
Paid Time Off
flexible schedule
Job Description
This career opportunity is presented by a leading catering and foodservice company located in Charlotte, NC, known for its commitment to quality, customer satisfaction, and professional growth. The company operates within the hospitality and foodservice industry, focusing on delivering exceptional catering experiences across multiple locations. It prides itself on creating a dynamic, team-oriented environment that fosters growth, accountability, and leadership development. The company's culture emphasizes hands-on training and a fast-paced atmosphere where each team member plays a crucial role in achieving operational and financial success. Employees benefit from comprehensive support, including opportunities to travel and gain cross-location experience, contributing to... Show More
Job Requirements
- 3-5 years of leadership experience in hospitality, foodservice, or similar environment
- ability to lead, coach, and hold team members accountable
- strong communication and interpersonal skills
- understanding of scheduling, labor control, and inventory
- ability to learn and apply financial performance metrics
- strong work ethic and ability to perform in a fast-paced environment
- problem-solving and decision-making ability
- desire to grow into a General Manager role
- willingness to travel periodically quarterly
- flexible schedule including mornings, nights, weekends, and holidays
- ability to stand for extended periods
- ability to lift up to 50 lbs
- ServSafe Certification or ability to obtain it
Job Qualifications
- 3-5 years of leadership experience in hospitality, foodservice, or similar environment
- ability to lead, coach, and hold team members accountable
- strong communication and interpersonal skills
- understanding of scheduling, labor control, and inventory
- ability to learn and apply financial performance metrics
- ServSafe Certification or ability to obtain it
Job Duties
- Partner with the General Manager to achieve sales, labor, and cost goals
- assist in managing daily operations, inventory, and ordering
- learn how to make decisions that drive profitability
- supervise, coach, and hold team members accountable
- help build a strong, professional team culture
- support hiring, onboarding, and ongoing training
- ensure every order meets standards for quality, accuracy, and presentation
- solve problems quickly and professionally
- maintain a clean, organized, and food-safe environment
- travel periodically to support other locations and learn best practices
- identify ways to improve efficiency, quality, and team performance
- support operational improvements and systems
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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