Assistant General Manager - 4511 98th St, STE 200

Tide Cleaners is a forward-thinking company dedicated to transforming the way people care for their clothes. As a prominent player in the garment care industry, Tide Cleaners has dedicated itself to providing impeccable laundry and dry cleaning services with a focus on customer convenience, quality, and sustainability. The company prides itself on its #LifeNotLaundry mission, which strives to simplify clothing care so customers can focus on what truly matters in life, free from the hassles of traditional laundry tasks.

The environment at Tide Cleaners is one of growth, opportunity, and innovation. They provide a supportive workplace where career advancement is prioritized, and employees are encouraged to expand their skills and horizons. Known for its friendly team culture and dedication to excellent customer service, Tide Cleaners offers an inviting atmosphere for individuals looking to build a meaningful career in retail management and customer relations.

The Assistant General Manager role at Tide Cleaners offers a unique opportunity to join a dynamic team where leadership, customer service, and operational expertise intersect. This position reports directly to the General Manager and plays a pivotal part in overseeing daily store operations, managing the customer experience, and supporting the frontline team. With a starting salary range of $40,000 to $50,000 annually, this position provides competitive compensation for candidates passionate about retail management and delivering high standards of care in garment services.

In this role, the Assistant General Manager is responsible for providing exceptional service, functioning as the primary liaison between customers and employees, and ensuring smooth operational performance. This includes overseeing opening and closing procedures, managing cash registers and deposits, and maintaining inventory accuracy. The Assistant General Manager also assists the back-of-house team with various tasks such as assembling orders and light pressing duties, ensuring that operational needs are met efficiently.

This position requires excellent communication skills—both oral and written—along with strong organizational and project management abilities. Candidates will need to be adept at handling customer inquiries, processing orders accurately, and managing a team effectively. As part of Tide Cleaners’ commitment to professional development, the Assistant General Manager will participate in ongoing training and education to remain up-to-date with company protocols and industry best practices.

The nature of the workweek is structured around an alternating five to six-day schedule, with workdays typically ranging from nine to eleven hours. Occasionally, shifts may be longer, reaching approximately 50 hours per week on average. Flexibility, stamina, and a reliable work ethic are essential to meeting the demands of this position.

Overall, Tide Cleaners seeks a motivated individual with direct customer service experience who demonstrates dependability, leadership qualities, and an enthusiasm for delivering outstanding service. Joining the team as an Assistant General Manager offers a valuable platform for career advancement in a supportive and engaging retail environment focused on customer satisfaction and operational excellence.