Job Overview
Compensation
Salary
Range $54,371.20 - $69,929.60
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
growth opportunities
Job Description
Shake Shack is a renowned hospitality company that started as a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack has blossomed into one of the fastest-growing hospitality brands globally. The company is deeply rooted in fine dining principles, community giving, and delivering high-quality food with superior hospitality. Shake Shack is committed to 'Standing For Something Good,' reflecting in its company culture, employee experience, and community involvement. The team-first philosophy creates a fun, inclusive, and supportive environment, offering endless learning opportunities, hands-on mentorship, and a chance to make a lasting impact. With a strong emphasis on hospitality and team development, Shake Shack has cultivated a workplace where employees have access to growth potential, training, and a culture that values diversity and inclusion.
As a Restaurant General Manager at Shake Shack, you will play a pivotal role in leading your location to operational success while fostering a team-centric environment. This highly responsible position requires managing all aspects of restaurant operations, including coaching and developing team members, inventory oversight, quality control, safety protocols, and financial management. The role emphasizes achieving and surpassing profitability goals by efficiently managing budgets, payroll, and scheduling while maintaining exceptional standards of hospitality excellence. You will implement company policies to ensure compliance with local and state health and safety codes and actively promote the Shake Shack brand through community engagement. This is a fast-paced leadership position that demands strong organizational skills, financial acumen, and a passion for hospitality. You will have the unique opportunity to be a key driver of both business results and team morale, making a tangible impact on the restaurant’s success and its community presence. The role offers a competitive salary ranging from $54,371.20 to $69,929.60 with an attractive benefits package, all within an environment that values individuality and collaboration.
As a Restaurant General Manager at Shake Shack, you will play a pivotal role in leading your location to operational success while fostering a team-centric environment. This highly responsible position requires managing all aspects of restaurant operations, including coaching and developing team members, inventory oversight, quality control, safety protocols, and financial management. The role emphasizes achieving and surpassing profitability goals by efficiently managing budgets, payroll, and scheduling while maintaining exceptional standards of hospitality excellence. You will implement company policies to ensure compliance with local and state health and safety codes and actively promote the Shake Shack brand through community engagement. This is a fast-paced leadership position that demands strong organizational skills, financial acumen, and a passion for hospitality. You will have the unique opportunity to be a key driver of both business results and team morale, making a tangible impact on the restaurant’s success and its community presence. The role offers a competitive salary ranging from $54,371.20 to $69,929.60 with an attractive benefits package, all within an environment that values individuality and collaboration.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations
- ability to learn and train others on all aspects of Shack operations
- strong leadership skills
- knowledgeable in financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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