Assistant General Manager

Fort Lee, NJ, USA|

Job Overview

Compensation

Salary

Range $65,187.20 - $83,865.60

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Employer paid disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-Tax Commuter and Parking Benefits

flexible spending accounts

Dependent care accounts

Development and growth opportunities

Job Description

Shake Shack is a renowned hospitality company known for its commitment to quality food and exceptional guest experiences. Founded by Danny Meyer as a humble hot dog cart in New York City’s Madison Square Park, it quickly rose to fame, gaining a loyal fan base and expanding into a leading fast-casual restaurant chain. Over the years, Shake Shack has evolved while maintaining its core values of high-quality food, hospitality, and community engagement. It offers a vibrant work culture centered around inclusivity, mentorship, and continuous growth opportunities. As one of the fastest-growing hospitality brands, Shake Shack is dedicated to creating unforgettable experiences for both customers and its employees. The company’s mission is to Stand For Something Good, which not only reflects in its menu but also in how it operates its business and supports its people.

The role in focus is that of a Restaurant General Manager, a leadership position that demands a dynamic and experienced professional to lead and inspire a diverse team. The manager plays a crucial role in overseeing daily restaurant operations while ensuring excellence in hospitality and food quality. This position demands hands-on involvement in managing inventory, safety protocols, budgeting, payroll, and scheduling, all while driving sales and fostering a positive work environment. The General Manager will uphold Shake Shack’s brand values in the local community, promoting the restaurant through events and customer engagement. This opportunity offers a competitive annual salary range from $65,187.20 to $83,865.60, reflecting the responsibilities and impact expected from this role.

The General Manager must possess at least three years of experience managing high-volume, fast-paced restaurant operations, with a deep understanding of food planning, sanitation, personnel management, and financial oversight including P&L responsibilities. The ability to train and motivate team members is essential, along with strong leadership and a passion for hospitality. This position offers not just a job but a career path, with extensive training programs, development opportunities, and mentorship to promote professional growth. Join the Shake Shack #ShackFam to be part of a company that values you as much as its guests and is committed to creating a supportive, engaging workplace where everyone can thrive.

Job Requirements

Minimum 3 years of restaurant general management experience
Knowledge of restaurant operations
Ability to train others
Strong leadership skills
Knowledge of financial business operations
Experience with P&L responsibilities
Food handler certification preferred
Willingness to work flexible hours

Job Qualifications

Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations
Minimum 3 years of P&L responsibilities
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Lead, coach and develop team members
Manage inventory, quality, and safety protocols
Meet and exceed financial and profitability goals by managing budget
Maintain top-notch standards of excellence and hospitality
Drive sales and profits while developing people
Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
Manage payroll and scheduling
Promote the brand in the local community through word-of-mouth and restaurant events