Job Overview
Employment Type
Full-time
Benefits
Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Mental well-being platform
Job Description
Topgolf is a renowned sports entertainment company that has revolutionized how millions of people experience golf, combining the traditional sport with an innovative venue experience focused on fun, food, and entertainment. As an industry leader, Topgolf delivers a unique social environment where guests can enjoy games, delicious food and beverages, and live events all under one roof. The company operates high-energy, high-volume venues nationally and internationally, making it a prominent destination for guests seeking a vibrant and engaging atmosphere. Topgolf is also recognized as a place where serious careers can be built due to its dynamic environment, growth opportunities, and commitment to excellence.
Topgolf is currently looking to hire an Assistant General Manager who is ready to take on a leadership role that goes beyond support and into ownership of the venue’s operational success. This role is ideal for individuals who are proactive and self-driven, able to anticipate challenges before they impact the team or guests, and capable of holding themselves and others to rigorous standards. The Assistant General Manager at Topgolf will work closely with the General Manager, overseeing various departments including food and beverage, golf services, events, facilities, and guest experience to ensure the venue runs smoothly and efficiently. This position is critical for maintaining high operational standards and driving the business towards greater profitability.
In this role, the Assistant General Manager is not just shadowing leadership but actively leading teams, stepping into the General Manager’s shoes as needed, and making key decisions that affect the venue’s day-to-day operations. The candidate must have a passion for people management, a sharp understanding of business metrics, and the ability to manage sales, expenses, and team performance. The position requires a flexible schedule including evenings, weekends, holidays, and extended hours during peak seasons and special events, reflecting the nature of the entertainment and hospitality industry.
The ideal candidate will have proven experience managing multi-unit operations, preferably within restaurant, hotel, or entertainment venue settings, along with a strong track record of leadership and accountability. Topgolf believes in fostering a culture of fun, teamwork, excellence, courage, and caring, so the Assistant General Manager must embody these core values to support the company’s mission and brand reputation.
This role promises career growth opportunities as it prepares the Assistant General Manager to eventually take charge of their own venue, making it a critical steppingstone for ambitious professionals who aspire to become General Managers in Topgolf’s expanding network of locations. Alongside competitive core competencies such as decision quality, accountability, team building, and driving results, the candidate will also need to meet specific physical requirements that match the demands of a fast-paced, guest-facing entertainment venue. Topgolf offers a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with team member match, free play, half-price food, and access to a mental well-being platform for those who qualify.
Topgolf is currently looking to hire an Assistant General Manager who is ready to take on a leadership role that goes beyond support and into ownership of the venue’s operational success. This role is ideal for individuals who are proactive and self-driven, able to anticipate challenges before they impact the team or guests, and capable of holding themselves and others to rigorous standards. The Assistant General Manager at Topgolf will work closely with the General Manager, overseeing various departments including food and beverage, golf services, events, facilities, and guest experience to ensure the venue runs smoothly and efficiently. This position is critical for maintaining high operational standards and driving the business towards greater profitability.
In this role, the Assistant General Manager is not just shadowing leadership but actively leading teams, stepping into the General Manager’s shoes as needed, and making key decisions that affect the venue’s day-to-day operations. The candidate must have a passion for people management, a sharp understanding of business metrics, and the ability to manage sales, expenses, and team performance. The position requires a flexible schedule including evenings, weekends, holidays, and extended hours during peak seasons and special events, reflecting the nature of the entertainment and hospitality industry.
The ideal candidate will have proven experience managing multi-unit operations, preferably within restaurant, hotel, or entertainment venue settings, along with a strong track record of leadership and accountability. Topgolf believes in fostering a culture of fun, teamwork, excellence, courage, and caring, so the Assistant General Manager must embody these core values to support the company’s mission and brand reputation.
This role promises career growth opportunities as it prepares the Assistant General Manager to eventually take charge of their own venue, making it a critical steppingstone for ambitious professionals who aspire to become General Managers in Topgolf’s expanding network of locations. Alongside competitive core competencies such as decision quality, accountability, team building, and driving results, the candidate will also need to meet specific physical requirements that match the demands of a fast-paced, guest-facing entertainment venue. Topgolf offers a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with team member match, free play, half-price food, and access to a mental well-being platform for those who qualify.
Job Requirements
- Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying
- Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs
- Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment
- Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather
- Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise
- Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents
Job Qualifications
- 5 plus years of restaurant, hotel, or entertainment venue management experience, including at least 2 recent years as an assistant general manager or general manager in a multi-unit operation
- Bachelor's degree in a related field preferred
- equivalent combination of education and professional experience will be considered
- Proven track record of leading multi-unit operations in a high-volume environment
- Ability to obtain required licenses and certifications for your location
- Must be 21 years of age or older as required by state or local law
Job Duties
- Oversee department managers and their teams in delivering best-in-class guest experiences
- Hold leaders accountable for operating standards, staffing, and guest and team safety
- Step into the GM role during absences, owning full venue accountability
- Forecast and manage sales and expenses across departments
- Leverage business metrics and trends to drive performance and maximize profitability
- Coach and develop direct reports, investing in their growth as leaders
- Drive team member engagement across all departments
- Support effective hiring, scheduling, and team building across the venue
- Delegate with clarity and follow up to ensure execution
- Stay visible on the floor and interact with guests to assess and elevate their experience
- Champion a culture of hospitality across every touchpoint
- Use guest feedback and operational data to continuously improve the experience
- Cultivate relationships with community leaders and local organizations
- Support brand-building events, partnerships, and activations
- Uphold Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
