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Assistant General Manager

Job Overview

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Benefits

Work-life balance
Paid Time Off
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
quarterly bonuses
Semi-annual bonuses

Job Description

Drury Hotels is a reputable and award-winning hospitality company known for providing an exceptional guest experience and fostering a workplace where team members feel valued and supported. Located in Chandler, Arizona, the S. Price Road property of Drury Hotels offers an inviting atmosphere for both guests and associates. As part of Drury Hotels, employees benefit from a range of attractive perks that emphasize work-life balance, career growth, and well-being. The company is proud to have been ranked among Newsweek's America's Greatest Workplaces for 2025, highlighting its commitment to creating a positive work environment and rewarding employees' efforts fairly. Drury Hotels believes that who you are and what you do make a difference—not just for the guests but for the entire team, providing opportunities to belong and grow today and tomorrow.

This Operations Leadership role at Drury Hotels is an exciting opportunity for individuals who thrive in a dynamic hospitality setting and are passionate about delivering superior guest service while leading a team towards operational excellence. As part of the Operations Leadership team, the successful candidate will provide expert leadership across all hotel departments, taking primary responsibility for ensuring guests enjoy an exceptional stay. The role involves mentoring and coaching team members, driving key business metrics including quality, service, profitability, and team engagement to consistently meet or exceed goals.

The position offers flexible scheduling, paid time off, employee hotel discounts, and complimentary room nights, supporting a healthy work-life balance. Additionally, Drury Hotels invests in its employees' future through company-matched 401(k) retirement plans, comprehensive health benefits covering medical, dental, vision, and life insurance, as well as disability coverage. Each team member also has access to the Team Member Assistance Program to support their well-being. To recognize outstanding performance, the company offers quarterly and semi-annual bonus incentives tied to hotel and company results.

This leadership role is ideal for someone with a passion for serving others, delivering exceptional customer experiences, and a demonstrated track record of successful supervisory experience, preferably within the hotel industry. A Bachelor’s degree in hospitality, business, or a related field is preferred but not mandatory for candidates who demonstrate strong leadership skills and drive to excel. The position recognizes the importance of quality assurance and consistently upholding best practices, setting a high standard for guest satisfaction and team performance.

Joining Drury Hotels means more than just securing a job; it means finding a place where employees are appreciated for who they are and recognized for their contributions. The company’s culture promotes mentorship, development opportunities, and meaningful career advancement, with over 200 internal promotions in the last year alone. If you want to be part of a company that rewards dedication and encourages growth within a supportive and energetic environment, this leadership role at Drury Hotels in Chandler, Arizona, is an excellent fit.

Job Requirements

  • Passion to serve others and exceed guests’ expectations
  • bachelor’s degree in hospitality business or related field preferred
  • minimum of one-year supervisory experience with demonstrated leadership success
  • hotel experience preferred

Job Qualifications

  • Bachelor's degree in hospitality business or related field preferred
  • minimum of one-year supervisory experience with demonstrated leadership success
  • hotel experience preferred
  • passion to serve others and exceed guests' expectations

Job Duties

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • train develop and coach team members to achieve success in their roles
  • deliver on key business metrics of quality service profitability and team
  • role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Criteria

Experience

Mid Level (3-7 years)


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