Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401k
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator based in the United States. With over 300 stores across 17 states, WKS represents a diverse portfolio of popular food brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. This positions the company as a significant player in the hospitality and foodservice industry, focusing on delivering quality dining experiences while fostering growth and innovation across its various franchise locations.
One of the flagship brands managed by WKS Restaurant Group is Wendy's, a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu offerings. WKS supports Wendy's franchise restaurants by ensuring operational excellence, superior customer service, and adherence to company policies and procedures, contributing to the brand's ongoing success and reputation.
The role of Assistant General Manager at Wendy's under the WKS Restaurant Group umbrella involves assisting the General Manager in managing the daily operations and staff of the restaurant. This position is central to maintaining efficient store performance and ensuring the achievement of store objectives while complying with all company guidelines and standards. The Assistant General Manager plays a key role in implementing the company’s policies, procedures, programs, and systems, while ensuring that all activities within the restaurant meet federal, state, and local regulations, as well as ethical business practices.
In this capacity, the Assistant General Manager is expected to help oversee staff training, orientation, and development programs to build a strong and effective team. They participate actively in supervisory duties, helping to foster a positive work environment that encourages productivity and customer satisfaction. Attention to detail is crucial as the role also requires compliance with safety rules, operating instructions, and maintenance procedures to support a safe and efficient restaurant environment.
Candidates for this position will benefit from eligibility for comprehensive benefits including medical, vision, dental, and life insurance – all available starting the first day of the month following 30 days of employment. Additionally, the position offers a 401(k) retirement plan with up to 4% company match and immediate vesting, with eligibility to enroll after one year of employment. Paid vacation time accrues bi-weekly, offering two weeks (10 days) annually with an increase to three weeks (15 days) after five years of service.
The ideal candidate will have a solid understanding of the company’s operating systems, employment laws, and supervisory practices. They should possess strong problem-solving skills and the ability to interpret various forms of instructions whether written, oral, or diagrammatic. Effective communication skills are necessary to interact with employees and customers, along with a basic aptitude for mathematical calculations relevant to daily operations.
This is an excellent opportunity for individuals looking to advance their management career in a fast-paced, reputable franchise organization that values leadership, operational excellence, and employee development. WKS Restaurant Group’s commitment to supporting its franchisees and providing competitive compensation and benefits helps foster a rewarding workplace environment at each Wendy's location it operates.
One of the flagship brands managed by WKS Restaurant Group is Wendy's, a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu offerings. WKS supports Wendy's franchise restaurants by ensuring operational excellence, superior customer service, and adherence to company policies and procedures, contributing to the brand's ongoing success and reputation.
The role of Assistant General Manager at Wendy's under the WKS Restaurant Group umbrella involves assisting the General Manager in managing the daily operations and staff of the restaurant. This position is central to maintaining efficient store performance and ensuring the achievement of store objectives while complying with all company guidelines and standards. The Assistant General Manager plays a key role in implementing the company’s policies, procedures, programs, and systems, while ensuring that all activities within the restaurant meet federal, state, and local regulations, as well as ethical business practices.
In this capacity, the Assistant General Manager is expected to help oversee staff training, orientation, and development programs to build a strong and effective team. They participate actively in supervisory duties, helping to foster a positive work environment that encourages productivity and customer satisfaction. Attention to detail is crucial as the role also requires compliance with safety rules, operating instructions, and maintenance procedures to support a safe and efficient restaurant environment.
Candidates for this position will benefit from eligibility for comprehensive benefits including medical, vision, dental, and life insurance – all available starting the first day of the month following 30 days of employment. Additionally, the position offers a 401(k) retirement plan with up to 4% company match and immediate vesting, with eligibility to enroll after one year of employment. Paid vacation time accrues bi-weekly, offering two weeks (10 days) annually with an increase to three weeks (15 days) after five years of service.
The ideal candidate will have a solid understanding of the company’s operating systems, employment laws, and supervisory practices. They should possess strong problem-solving skills and the ability to interpret various forms of instructions whether written, oral, or diagrammatic. Effective communication skills are necessary to interact with employees and customers, along with a basic aptitude for mathematical calculations relevant to daily operations.
This is an excellent opportunity for individuals looking to advance their management career in a fast-paced, reputable franchise organization that values leadership, operational excellence, and employee development. WKS Restaurant Group’s commitment to supporting its franchisees and providing competitive compensation and benefits helps foster a rewarding workplace environment at each Wendy's location it operates.
Job Requirements
- attend Crew Interviewing Workshop within 90 days of hire or promotion
- Serve-Safe certified
- one-year certificate from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience
Job Qualifications
- one-year certificate from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience
- knowledge of company operating systems and procedures
- knowledge of company policies and procedures related to job responsibilities
- understanding of supervisory practices
- familiarity with crew orientation and training programs
- knowledge of employment laws
- ability to read and interpret documents such as safety rules and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups
- ability to add, subtract, multiply and divide using whole numbers, fractions and decimals
- ability to compute rate, ratio and percent and interpret bar graphs
- problem-solving skills and ability to deal with limited standardization
- ability to interpret written, oral, diagram or schedule instructions
- Serve-Safe certification
Job Duties
- assist the General Manager in managing restaurant operations and staff
- execute all company policies, procedures, programs, and systems
- participate in achieving store objectives
- ensure compliance with company guidelines
- maintain adherence to federal, state, and local laws and ethical business practices
- oversee crew orientation and training programs
- ensure safety and operational procedures are followed
Job Criteria
Experience
No experience required
Job Location
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