Assistant General Manager

Centennial, CO, USA|

Job Overview

Compensation

Salary

Range $70,000.00 - $85,000.00

Benefits

50 percent dining and carryout discount

40 percent retail wine discount

20 percent discount on retail and private events

Medical insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid parental leave

Paid Time Off

Wellness Support

Career development opportunities

Job Description

Cooper's Hawk is a distinguished hospitality brand featuring a Napa-style tasting room, wine-inspired retail, and a full-service restaurant that offers a modern yet casual dining experience. Since its inception in 2005, Cooper's Hawk has cultivated a unique lifestyle brand, combining exceptional food, exclusive wine offerings, and curated experiences for its guests and Wine Club members. The establishment is renowned for its scratch kitchen menu designed to perfectly complement its award-winning wines, creating a harmonious dining and wine tasting environment. Cooper's Hawk also operates a thriving Wine Club, which is considered one of the largest in the world, providing members with exclusive benefits such as curated dining events and travel experiences, reinforcing its commitment to creating memorable moments and a vibrant community around wine appreciation.

The Assistant General Manager (AGM) role at Cooper's Hawk is pivotal in managing a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and an active Wine Club program. With a compensation range of $70,000 to $85,000 annually, plus a 10% bonus potential, the AGM works directly with the General Manager to oversee daily restaurant operations, ensuring high standards in food quality, service, and hospitality. This leadership role demands a strategic approach to managing shift execution, team development, and guest experiences while fostering a positive, professional, and respectful work environment.

As AGM, you will lead both management and hourly team members, driving operational excellence through effective planning and collaboration between front-of-house and kitchen teams. The role includes responsibilities ranging from scheduling, inventory management, financial reporting, to staff hiring, training, and mentorship. You are expected to embody Cooper's Hawk's values, promoting a culture of pride, passion, and community engagement. Your contributions directly impact the success and growth of restaurant goals and the Wine Club community, further enhancing guest satisfaction and brand loyalty.

Additionally, the role offers comprehensive benefits such as significant dining, retail wine, and event discounts, medical and dental insurance, 401(k) matching, paid parental leave, wellness support, and career development opportunities. The position requires a minimum of three to four years' supervisory experience in a full-service restaurant, with scratch kitchen experience preferred. Candidates must demonstrate strong communication skills, financial acumen, proficiency with Microsoft Office, and the ability to work flexible hours including weekends and holidays. This opportunity at Cooper's Hawk is ideal for a results-driven leader who thrives in a dynamic environment and is committed to delivering exceptional guest experiences and team development.

Job Requirements

Minimum age of 21 years
Ability to lift and carry up to 40 lbs
Ability to stand for at least 10 hours per shift
Ability to work 50-60 hours per week
Ability to work flexible shifts and schedules, including weekends and some holidays
Maintains a professional image by adhering to guidelines listed in the Team Member Handbook

Job Qualifications

3-4 years of supervisory experience in a full-service restaurant
Scratch kitchen experience preferred
Excellent verbal and written communication skills
Ability to read, understand and communicate in English
Demonstrates financial acumen
Proficient in Microsoft Office Suite
Results-driven and able to coach team to hit restaurant targets
Preferred certifications include ServSafe and state/local licensing requirements

Job Duties

Oversee overall restaurant operations and departments to include service and tasting room
Review and approve front-of-house schedules in a timely manner
Ensure execution of food and service standards during shifts
Assist with weekly inventory procedures and financial reporting
Use tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized
Participate in hourly team member hiring and onboarding
Train and verify team members’ understanding of Cooper’s Hawk standards
Oversee training for managers in development, lead restaurant trainers, and new team members
Maintain a safe, secure, and healthy work environment for all team members
Maximize financial and operational results through effective planning and execution
Ensure strong collaboration and communication between kitchen and front-of-house operations
Partner with the General Manager to lead the management team and achieve restaurant goals
Conduct weekly inventory audits and support financial reporting
Attend and contribute to community and leadership meetings
Represent Cooper’s Hawk values and create a respectful, positive, and professional work environment
Develop and support restaurant and kitchen managers through coaching and mentorship
Ensure team members have the tools, support and training needed to succeed
Build and maintain the Wine Club community by ensuring team members are trained to educate and invite guests
Celebrate team achievements and milestones
Lead by example and inspire a culture of pride and passion