Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-Tax Commuter and Parking Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality brand with roots that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack has grown rapidly into one of the fastest-expanding names in the restaurant industry. The company combines a passion for high-quality food with an unwavering commitment to hospitality, community involvement, and sustainability. Shake Shack prides itself on creating an environment where team members are valued and can thrive, offering endless opportunities for learning, mentorship, and career advancement. The organization emphasizes a culture of inclusivity and fun, promoting an atmosphere where employees are encouraged to come as they are, share ideas, and collaborate effectively.
The role available at the Katy Freeway location in Houston, TX, is that of a Restaurant General Manager within the Shack Management team. This is a full-time position that calls for a leader dedicated to delivering exceptional hospitality while managing operations in a fast-paced, high-volume setting. The successful candidate will be responsible for driving sales, managing budgets, ensuring food quality and safety, and fostering a positive workplace culture. With a focus on coaching and development, this role offers the chance to shape the customer experience, lead a dynamic team, and contribute significantly to local community engagement initiatives. Shake Shack cultivates leaders by providing hands-on training, mentorship, and the tools necessary to succeed in a vibrant hospitality environment. The manager will handle everything from inventory control and staff scheduling to compliance with health and safety standards and promoting the Shake Shack brand locally. This position offers a competitive salary and a comprehensive benefits package, underscoring the company’s philosophy of putting people first and standing for something good in every aspect of their operation.
The role available at the Katy Freeway location in Houston, TX, is that of a Restaurant General Manager within the Shack Management team. This is a full-time position that calls for a leader dedicated to delivering exceptional hospitality while managing operations in a fast-paced, high-volume setting. The successful candidate will be responsible for driving sales, managing budgets, ensuring food quality and safety, and fostering a positive workplace culture. With a focus on coaching and development, this role offers the chance to shape the customer experience, lead a dynamic team, and contribute significantly to local community engagement initiatives. Shake Shack cultivates leaders by providing hands-on training, mentorship, and the tools necessary to succeed in a vibrant hospitality environment. The manager will handle everything from inventory control and staff scheduling to compliance with health and safety standards and promoting the Shake Shack brand locally. This position offers a competitive salary and a comprehensive benefits package, underscoring the company’s philosophy of putting people first and standing for something good in every aspect of their operation.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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