Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
Long and short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
Buster's Legacy Fund
Large leadership team
fun work environment
Career growth opportunities
Job Description
Dave & Buster's Inc. / Main Event Entertainment is a leading entertainment and dining company, specializing in providing a unique blend of food, drinks, and interactive games in a vibrant, fast-paced environment. As a well-established brand, Dave & Buster's has built a reputation for creating memorable guest experiences by combining high-quality customer service with an exciting entertainment atmosphere. Main Event Entertainment, operating alongside Dave & Buster's under one roof, doubles the growth opportunities for team members, making it a dynamic and expanding company in the hospitality and entertainment sector. The company values fostering high staff morale, encouraging professional growth, and maintaining a fun and engaging work culture that rewards team members for their hard work and dedication. The environment is often busy and full of energy, perfect for individuals who thrive in fast-paced, multifaceted roles and enjoy interacting with guests to deliver exceptional service.
The Assistant General Manager plays a vital leadership role within this lively setting, serving as a key strategic partner for the General Manager. This position requires strong supervision and direction for both front-of-house and back-of-house operations, ensuring all aspects of the business run smoothly and efficiently to maximize guest satisfaction and business results. Responsibilities include overseeing staff training and development, promoting positive employee relations, managing budgets and financial reports, and maintaining consistent operational standards. The role demands a hands-on leader who can balance the nuances of day-to-day details with big-picture strategic initiatives. Candidates who thrive on setting, exceeding goals, and improving guest experiences through a collaborative and energetic leadership style will find this role highly rewarding. The Assistant General Manager must be resilient, able to work long hours and high-pressure days, and comfortable leading a diverse team in a lively, noisy environment. Compensation for this role ranges between $67,339 and $79,222, reflecting the importance and demands of the position within the company. Overall, this is an excellent opportunity for experienced hospitality professionals looking to grow their careers within a fun and supportive entertainment company committed to employee development and operational excellence.
The Assistant General Manager plays a vital leadership role within this lively setting, serving as a key strategic partner for the General Manager. This position requires strong supervision and direction for both front-of-house and back-of-house operations, ensuring all aspects of the business run smoothly and efficiently to maximize guest satisfaction and business results. Responsibilities include overseeing staff training and development, promoting positive employee relations, managing budgets and financial reports, and maintaining consistent operational standards. The role demands a hands-on leader who can balance the nuances of day-to-day details with big-picture strategic initiatives. Candidates who thrive on setting, exceeding goals, and improving guest experiences through a collaborative and energetic leadership style will find this role highly rewarding. The Assistant General Manager must be resilient, able to work long hours and high-pressure days, and comfortable leading a diverse team in a lively, noisy environment. Compensation for this role ranges between $67,339 and $79,222, reflecting the importance and demands of the position within the company. Overall, this is an excellent opportunity for experienced hospitality professionals looking to grow their careers within a fun and supportive entertainment company committed to employee development and operational excellence.
Job Requirements
- 21 plus years of age
- Five plus years of restaurant or hospitality experience
- Proficient in managing the cost of goods sold and labor
- Strong business acumen
- Ability to lead a team to create a memorable guest experience
- Ability to work weekends, nights and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- Minimum of 5 years of restaurant or hospitality experience
- Proven ability to lead and inspire a team
- Strong business acumen
- Experience managing cost of goods sold and labor
- Excellent communication skills
- Ability to work weekends, nights, and holidays
- Comfortable working in fast-paced, high-energy environments
Job Duties
- Promotes positive employee relations including effective delegation of managerial duties and fostering high staff morale
- Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets
- Assure the execution of staff training programs
- Assure staffing levels and management coverage are appropriate to meet business needs and maximize customer experience
- Deliver an unparalleled guest experience through the best combination of food, drinks, and games
- Maintain a safe and secure environment for all guests and staff
- Continuously improve operational execution through attention to detail and adherence to operating standards and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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