Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a leading hospitality brand renowned for its commitment to quality food, exceptional service, and community engagement. Originating from a humble hot dog cart in New York City's Madison Square Park, it has evolved into a global phenomenon with a mission to Stand For Something Good. Founded by Danny Meyer, a prominent figure in the hospitality industry and CEO of Union Square Hospitality Group, Shake Shack places great emphasis on putting people first—both its team members and customers. The company fosters a diverse and inclusive work environment where all employees can thrive and contribute meaningfully to the company's success. Shake Shack's strong values are reflected in its dedication to delivering unforgettable dining experiences through high-quality food, sustainable sourcing, and a highly hospitable atmosphere.
The Manager role at Shake Shack, located at 8885 Ladue Road, Suite H, Saint Louis MO 63124, offers a dynamic opportunity for an experienced hospitality professional to lead and grow within one of the fastest-growing companies in the restaurant industry. This full-time position involves overseeing daily operational functions while cultivating a positive culture and motivating team members to deliver excellence. The Manager plays a critical role in ensuring compliance with health, safety, and quality standards while driving sales, managing budgets, and building strong community relationships through brand promotion. This leadership position combines business acumen with people development skills, making it ideal for individuals passionate about hospitality and operational excellence.
Key responsibilities include coaching and developing team members to achieve their full potential, managing inventory and safety protocols, and maintaining top-notch standards of hospitality. The Manager is also responsible for implementing company policies and managing payroll and scheduling effectively. With a focus on achieving financial goals, the role demands a strong understanding of P&L management and the ability to foster an environment where team motivation and customer satisfaction are paramount. Employees at Shake Shack benefit from an environment that supports ongoing training, mentorship, and growth, enabling them to make impactful contributions to the business and local communities. The company's culture encourages creativity, collaboration, and fun, making it a rewarding place to work for those who want to be part of something bigger and truly good in the world of hospitality.
The Manager role at Shake Shack, located at 8885 Ladue Road, Suite H, Saint Louis MO 63124, offers a dynamic opportunity for an experienced hospitality professional to lead and grow within one of the fastest-growing companies in the restaurant industry. This full-time position involves overseeing daily operational functions while cultivating a positive culture and motivating team members to deliver excellence. The Manager plays a critical role in ensuring compliance with health, safety, and quality standards while driving sales, managing budgets, and building strong community relationships through brand promotion. This leadership position combines business acumen with people development skills, making it ideal for individuals passionate about hospitality and operational excellence.
Key responsibilities include coaching and developing team members to achieve their full potential, managing inventory and safety protocols, and maintaining top-notch standards of hospitality. The Manager is also responsible for implementing company policies and managing payroll and scheduling effectively. With a focus on achieving financial goals, the role demands a strong understanding of P&L management and the ability to foster an environment where team motivation and customer satisfaction are paramount. Employees at Shake Shack benefit from an environment that supports ongoing training, mentorship, and growth, enabling them to make impactful contributions to the business and local communities. The company's culture encourages creativity, collaboration, and fun, making it a rewarding place to work for those who want to be part of something bigger and truly good in the world of hospitality.
Job Requirements
- Minimum 3 years of restaurant general management experience
- working knowledge of restaurant operations
- ability to learn and train others
- demonstrated ability to champion hospitality
- strong leadership skills
- knowledgeable in financial aspects
- minimum 3 years of P&L responsibilities
- food handler certification preferred
- willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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