Assistant General Manager

Dave & Buster's Inc. is a leading entertainment and dining establishment that combines a vibrant restaurant environment with interactive games and entertainment. Renowned for providing a unique social experience, the company operates at the intersection of hospitality and entertainment, offering guests an unforgettable combination of food, drinks, and games under one roof. With two well-known brands, Dave & Buster's and Main Event Entertainment, the company provides a dynamic and fun work environment focused on delivering exceptional guest experiences. They are committed to equal opportunity employment and take pride in fostering diversity and inclusion in the workplace. The company provides a platform for career growth and continuous learning, supported by a large leadership team ensuring multiple managers per shift and comprehensive staff support.

The Assistant General Manager role at Dave & Buster's Inc. is a pivotal leadership position that requires overseeing both front-of-house and back-of-house operations to maximize business results. Reporting directly to the General Manager, the Assistant GM is responsible for providing strategic direction and operational oversight to ensure all aspects of the business run smoothly and efficiently. This role demands a passion for a fast-paced restaurant and entertainment atmosphere with the ability to inspire and lead a diverse team. The ideal candidate thrives on meeting and exceeding goals, manages high-volume business days effectively, and can juggle multiple responsibilities simultaneously.

The Assistant General Manager promotes positive employee relations, fosters high staff morale through effective delegation, and ensures adequate staffing levels to provide impeccable service. They play a vital role in analyzing financial reports, creating actionable plans to grow revenues, and controlling costs to meet or exceed annual budgets. This position requires managing cost of goods sold and labor proficiently, while delivering a memorable guest experience that blends superior food, drinks, and entertainment. The role also focuses on maintaining a safe environment for both team members and guests, adhering strictly to operating standards and continuous improvement practices.

This position requires flexibility, including the ability to work nights, weekends, and holidays in a fast-paced, sometimes noisy environment. The Assistant General Manager must exhibit strong business acumen and a clear ability to handle operational details while keeping the broader business strategy in mind. With a competitive salary ranging from $74,215 to $87,312, this role offers numerous benefits including quarterly bonuses, health and dental insurance, vision coverage, disability plans, employee assistance programs, 401K matching, free food and gameplay, and a fun work environment dedicated to career growth.