Assistant General Manager

Shake Shack is a renowned hospitality brand that started as a hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table, Shake Shack has grown into one of the fastest-growing restaurant chains, recognized for high-quality food and outstanding hospitality. The company’s commitment to doing the right thing extends beyond its food to its dedication to community involvement and employee well-being. Shake Shack stands for something good by fostering an inclusive and fun working environment where the team, known as the #ShackFam, enjoys extensive training, mentorship, and growth opportunities. The company prioritizes its people by offering competitive pay, benefits, and an enjoyable culture where everyone is encouraged to be themselves and contribute ideas.

Located at 2655 Richmond Avenue, Suite #P01, Staten Island, NY, this full-time Management position is an exciting opportunity for an experienced Restaurant General Manager passionate about hospitality and leadership. The role involves leading the team to deliver a top-notch dining experience while maintaining strong operational and financial performance. The manager will be responsible for coaching and developing team members, managing inventory, safety standards, and compliance with health codes. They will also oversee budget management, payroll, and scheduling to meet and exceed financial goals. Promoting the Shake Shack brand in the local community and organizing events are also key aspects of this role.

The position requires a dynamic leader with a minimum of three years of general management experience in a high-volume, fast-paced restaurant setting. Candidates must be proficient in restaurant operations, including personnel management, food preparation, purchasing, sanitation, and security. Strong leadership and hospitality skills are essential for motivating the team and driving sales growth. Financial acumen is vital, including managing profit and loss responsibilities. Food handler certification is preferred, and candidates must be willing to work flexible hours as needed.

Shake Shack values diversity and is an equal opportunity employer offering a competitive salary range of $67,932.80 to $87,380.80 per year. The fast-paced and supportive environment provides numerous benefits such as weekly pay, performance bonuses, meal discounts, corporate travel perks, comprehensive medical, dental, and vision insurance, paid time off, parental leave, 401k plan with company match, and access to an employee assistance program from day one. Joining Shake Shack means becoming part of a community committed to excellence, integrity, and continuous growth, making it a unique place to build a rewarding career in hospitality.