Assistant General Manager

WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator, managing over 300 stores across 17 states. As a licensed franchisee of renowned brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS is committed to delivering exceptional dining experiences and maintaining high standards of quality and service across all locations. With a strong focus on growth, innovation, and employee development, WKS Restaurant Group offers promising career opportunities within the hospitality industry for driven and talented individuals.

This particular opportunity is within one of Wendy's many franchise locations managed by WKS Restaurant Group. Wendy's is a well-established fast-food restaurant known for its fresh ingredients and quality menu offerings. The role being offered is that of an Assistant Manager, a critical position that supports the General Manager in the day-to-day operations and management of Wendy's restaurant staff. The Assistant Manager ensures the flawless execution of the company's policies, procedures, programs, and systems. Additionally, the role involves actively assisting in achieving store objectives while adhering to company guidelines and compliance with all federal, state, and local regulations.

The Assistant Manager is expected to be proactive in supervising and training staff members, ensuring efficient crew orientation and maintaining a positive work environment. This role demands strong organizational skills and the ability to problem-solve in a fast-paced, customer-focused setting. Typical duties also include overseeing inventory control, ensuring food safety standards are met, managing customer relations, and assisting in administrative tasks such as scheduling and reporting.

In terms of benefits, this position provides medical insurance eligibility starting the first day of the month following 30 days of employment, alongside vision and dental plans, life insurance, and a 401k plan with up to 4% company match and immediate vesting after one year of employment. Paid vacation time accrues bi-weekly, beginning at two weeks annually, increasing to three weeks after five years of service. These benefits underscore WKS Restaurant Group's commitment to supporting their employees' health, financial stability, and work-life balance.

To qualify for this role, candidates should possess at least a one-year certificate from a college or technical school or have three to six months of related experience and/or training. Equivalent combinations of education and experience will also be considered. A suitable candidate will demonstrate proficiency in reading and interpreting operational documents, producing routine reports, and effectively speaking before groups within the organization. Mathematical skills relevant to the position include basic arithmetic operations, computing rates, ratios, and percentages, and interpreting bar graphs.

The role also requires strong reasoning abilities to solve practical problems and deal with dynamic, sometimes non-standard situations. Candidates must be capable of interpreting instructions provided in various formats, including written, oral, and diagrammatic. Additional requirements include attendance at a Crew Interviewing Workshop within 90 days of hire or promotion and Serve-Safe Certification, emphasizing Wendy's commitment to maintaining top-notch food safety standards.

Overall, the Assistant Manager position at Wendy's through WKS Restaurant Group is an excellent opportunity for individuals looking to grow their careers in the restaurant industry with a reputable and expanding organization that values employee development, operational excellence, and customer satisfaction.