Assistant General Manager

Wagamama is an internationally renowned restaurant brand that embodies the spirit of Japanese cuisine through its vibrant and contemporary dining experience. Known for its diverse menu inspired by Asian flavors, wagamama focuses on serving fresh, wholesome dishes that delight the senses while fostering a welcoming environment for guests and staff alike. At the heart of wagamama's culture is the philosophy of kaizen, a Japanese concept meaning continuous improvement, which drives the company to constantly evolve and enhance both its operations and hospitality. This dedication to growth, teamwork, and innovation creates a dynamic workplace where employees are empowered to contribute ideas, develop their skills, and feel valued in their roles.

The Assistant General Manager role at wagamama is a pivotal leadership position responsible for partnering with the General Manager to oversee daily restaurant operations and deliver an exceptional experience to guests. This role demands a high level of operational expertise, focusing on maintaining brand standards, driving financial performance, and nurturing a high-performing team. The Assistant General Manager supports sales targets, manages costs and labor efficiently, and leads the recruitment, coaching, and development of team members. They utilize business systems and reporting tools to monitor operational success and foster continuous improvement.

This position offers a unique opportunity to contribute meaningfully to a fast-paced and guest-centric environment within a globally recognized brand committed to excellence. The Assistant General Manager champions the values of safety, quality, and service, ensuring every aspect of the restaurant meets the high standards wagamama is known for. With a flexible schedule that may include days, nights, weekends, and holidays, the role requires someone adaptable and ready to take on diverse responsibilities. Beyond operational leadership, the Assistant General Manager plays a crucial role in shaping the team culture and supporting the professional growth of staff members through structured training and development programs. If you are passionate about hospitality, leadership, and making a positive impact within a collaborative team environment, this role at wagamama provides the ideal platform to advance your career in restaurant management.