Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $85,000.00
Benefits
Dining and carryout discount 50 percent
Retail wine discount 40 percent
Discount on retail and private events 20 percent
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telehealth
Wellness discount
401(k) with Company Match
health savings accounts
flexible spending accounts
long-term disability
Voluntary Short-term Disability
Basic Life and AD&D insurance
Paid parental leave
Paid Time Off
Access to Team Member Relief Program
Wellness and mental health support
Team member rewards
Milestone recognition
Referral bonuses
Career development opportunities
Job Description
Cooper's Hawk is a distinguished lifestyle brand that seamlessly blends the upscale ambiance of Napa Valley with contemporary casual dining. Established in 2005, Cooper's Hawk has grown into a premier destination known for its unique combination of a scratch kitchen, full-service restaurant, bar, retail tasting room, and vibrant Wine Club program. Our commitment to delivering a Napa-style tasting experience is reflected in every facet of our operation, from our handcrafted menu items designed to perfectly complement our award-winning wines to our engaging events and exclusive membership benefits for Wine Club members. Our mission is to create memorable moments for our guests through exceptional hospitality, unparalleled wine experiences, and innovative culinary offerings inspired by global flavors, including the recent expansion with Piccolo Buco by Cooper's Hawk, which brings the vibrant tastes of Rome to our patrons.
As an Assistant General Manager at Cooper's Hawk, you will play a critical leadership role in managing a high-volume, full-service restaurant that thrives on excellence and guest satisfaction. This position offers a compensation range of $70,000 to $85,000 annually, plus a potential 10% bonus, with the final offer tailored to your experience, skills, qualifications, and internal pay equity. In this role, you will oversee daily restaurant operations, ensure flawless execution of our food and service standards, and provide leadership and developmental support to both management and hourly team members. Your close partnership with the General Manager will be essential for achieving operational goals and growing our dynamic Wine Club community. You will foster a culture of pride, passion, and teamwork while maintaining a safe, efficient, and welcoming environment for all staff and guests.
Your responsibilities will include managing schedules, implementing inventory procedures, supporting financial reporting, and using various management tools such as POS systems and scheduling software to optimize operational efficiency. You will be directly involved in hiring, onboarding, and training team members to uphold the highest standards of hospitality and product knowledge. Mentoring restaurant and kitchen managers, ensuring compliance with safety and policy guidelines, and driving team engagement through recognition and rewards programs are also key components of this role.
At Cooper's Hawk, we value genuine leadership that promotes collaboration, open communication, and a personalized guest experience. You will be expected to amplify the guest journey by encouraging your team to educate and engage Wine Club members and guests, thereby strengthening our community connection and enhancing our brand reputation. With a focus on continuous improvement and career development, Cooper's Hawk supports its team members through comprehensive benefits, wellness programs, and opportunities for growth within the company. Join us and contribute to a company dedicated to delivering extraordinary wine and dining experiences while fostering a positive and inclusive workplace culture.
As an Assistant General Manager at Cooper's Hawk, you will play a critical leadership role in managing a high-volume, full-service restaurant that thrives on excellence and guest satisfaction. This position offers a compensation range of $70,000 to $85,000 annually, plus a potential 10% bonus, with the final offer tailored to your experience, skills, qualifications, and internal pay equity. In this role, you will oversee daily restaurant operations, ensure flawless execution of our food and service standards, and provide leadership and developmental support to both management and hourly team members. Your close partnership with the General Manager will be essential for achieving operational goals and growing our dynamic Wine Club community. You will foster a culture of pride, passion, and teamwork while maintaining a safe, efficient, and welcoming environment for all staff and guests.
Your responsibilities will include managing schedules, implementing inventory procedures, supporting financial reporting, and using various management tools such as POS systems and scheduling software to optimize operational efficiency. You will be directly involved in hiring, onboarding, and training team members to uphold the highest standards of hospitality and product knowledge. Mentoring restaurant and kitchen managers, ensuring compliance with safety and policy guidelines, and driving team engagement through recognition and rewards programs are also key components of this role.
At Cooper's Hawk, we value genuine leadership that promotes collaboration, open communication, and a personalized guest experience. You will be expected to amplify the guest journey by encouraging your team to educate and engage Wine Club members and guests, thereby strengthening our community connection and enhancing our brand reputation. With a focus on continuous improvement and career development, Cooper's Hawk supports its team members through comprehensive benefits, wellness programs, and opportunities for growth within the company. Join us and contribute to a company dedicated to delivering extraordinary wine and dining experiences while fostering a positive and inclusive workplace culture.
Job Requirements
- Minimum age of 21 years
- Must be able to lift and carry up to 40 lbs
- Must be able to stand for at least 10 hours per shift
- Must be able to work 50-60 hours per week
- Must be able to work flexible shifts and schedules including weekends and some holidays
- Maintains a professional image by adhering to Team Member Handbook guidelines
Job Qualifications
- 3-4 years of supervisory experience in a full-service restaurant
- Scratch kitchen experience preferred
- Excellent verbal and written communication skills
- Ability to read, understand and communicate in English
- Demonstrates financial acumen
- Proficient in Microsoft Office Suite
- Results-driven with the ability to coach team to hit restaurant targets such as Wine Club Community growth
- Preferred certifications include ServSafe and state/local licensing requirements
Job Duties
- Oversee overall restaurant operations and departments including service and tasting room
- Review and approve front-of-house schedules promptly
- Ensure execution of food and service standards during shifts
- Ensure policies and operating systems are followed
- Assist with weekly inventory procedures and financial reporting
- Use POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized
- Participate in hourly Team Member hiring and onboarding
- Train and verify Team Members’ understanding of Cooper’s Hawk standards
- Oversee training for Managers in Development, Lead Restaurant Trainers, and new Team Members
- Maintain a safe, secure, and healthy work environment for all Team Members
- Maximize financial and operational results through effective planning and execution
- Ensure strong collaboration and communication between kitchen and front-of-house operations
- Partner with the General Manager to lead the management team and achieve restaurant goals
- Conduct weekly inventory audits and support financial reporting
- Attend and contribute to Community and leadership meetings
- Represent Cooper’s Hawk values and create a respectful, positive, and professional work environment
- Develop and support Restaurant and Kitchen Managers through coaching and mentorship
- Ensure Team Members have the tools, support and training needed to succeed
- Build and maintain the Wine Club Community by ensuring Team Members are trained to educate and invite Guests
- Celebrate team achievements and milestones
- Lead by example and inspire a culture of pride and passion
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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