
Job Overview
Compensation
Hourly
Range $24.50 - $33.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
mental health benefits
ESOP
401K Matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Job Description
Wawa, Inc. is a renowned chain of convenience stores and gas stations headquartered in the United States, widely recognized for its commitment to quality products, exceptional customer service, and community involvement. Established over five decades ago, Wawa has grown into a trusted brand with a strong foothold in the Mid-Atlantic region, particularly Pennsylvania, New Jersey, Delaware, Maryland, Virginia, and Florida. The company’s core mission revolves around making life a little better every day through a friendly and efficient service experience that includes fresh made-to-order hoagies, coffee, and other convenience products. Wawa takes pride in its inclusive work environment where Associates—its employees—are regarded as the brand’s secret ingredient to success. These team members are encouraged to grow, develop new skills, and pursue fulfilling career paths within the company. Wawa emphasizes teamwork, positivity, and community engagement, fostering a culture where everyone is valued and supported.
The Assistant General Manager (AGM) role at Wawa is a pivotal leadership position designed for a hands-on individual who thrives in a fast-paced retail and food service setting. As an AGM, you are entrusted with overseeing daily store operations, driving business performance, and cultivating a positive work environment for Customer Service Associates. This role is ideal for candidates passionate about leadership, team development, operational excellence, and customer satisfaction. The AGM is involved in motivating and coaching the team, coordinating work schedules, managing inventory control aspects such as shrink, reviewing store performance reports, and ensuring compliance with Wawa’s rigorous safety, quality, and operational standards.
Compensation for the Assistant General Manager ranges between $24.50 and $33.00 per hour, dependent on factors such as location, experience, and role specifics. In addition to competitive pay, the AGM position includes eligibility for monthly bonus incentives that reward performance and contributions to the store’s success. With opportunities to develop managerial skills and a clear path for advancement within the organization, this role offers both professional growth and meaningful impacts on the community and workplace.
Wawa supports its Associates by providing extensive and inclusive benefits that focus on physical, emotional, and financial well-being. These benefits include medical, dental, vision, mental health support, an Employee Stock Ownership Plan (ESOP), 401(k) with matching contributions, education assistance programs, store discounts, paid time off, and paid parental leave. The company ensures accommodations for applicants or staff who may need assistance during the hiring or employment process, reflecting its strong commitment to equity and inclusion. Wawa’s dedication to creating a respectful, discrimination-free workplace aligns with federal, state, and local laws, promoting equal opportunities for all associates regardless of background or identity.
Joining Wawa as an Assistant General Manager means becoming part of a team that not only values leadership and operational expertise but also places a high priority on customer experience and community impact. This is a chance to contribute to a brand known for its quality and camaraderie, while advancing your career in a supportive and dynamic environment.
The Assistant General Manager (AGM) role at Wawa is a pivotal leadership position designed for a hands-on individual who thrives in a fast-paced retail and food service setting. As an AGM, you are entrusted with overseeing daily store operations, driving business performance, and cultivating a positive work environment for Customer Service Associates. This role is ideal for candidates passionate about leadership, team development, operational excellence, and customer satisfaction. The AGM is involved in motivating and coaching the team, coordinating work schedules, managing inventory control aspects such as shrink, reviewing store performance reports, and ensuring compliance with Wawa’s rigorous safety, quality, and operational standards.
Compensation for the Assistant General Manager ranges between $24.50 and $33.00 per hour, dependent on factors such as location, experience, and role specifics. In addition to competitive pay, the AGM position includes eligibility for monthly bonus incentives that reward performance and contributions to the store’s success. With opportunities to develop managerial skills and a clear path for advancement within the organization, this role offers both professional growth and meaningful impacts on the community and workplace.
Wawa supports its Associates by providing extensive and inclusive benefits that focus on physical, emotional, and financial well-being. These benefits include medical, dental, vision, mental health support, an Employee Stock Ownership Plan (ESOP), 401(k) with matching contributions, education assistance programs, store discounts, paid time off, and paid parental leave. The company ensures accommodations for applicants or staff who may need assistance during the hiring or employment process, reflecting its strong commitment to equity and inclusion. Wawa’s dedication to creating a respectful, discrimination-free workplace aligns with federal, state, and local laws, promoting equal opportunities for all associates regardless of background or identity.
Joining Wawa as an Assistant General Manager means becoming part of a team that not only values leadership and operational expertise but also places a high priority on customer experience and community impact. This is a chance to contribute to a brand known for its quality and camaraderie, while advancing your career in a supportive and dynamic environment.
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments is a plus
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Duties
- Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintain a smooth and friendly Wawa experience
- Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa safety, quality and operational standards
- Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
- Coordinate schedules and daily tasks to keep operations running efficiently
- Monitor store performance–review reports, manage shrink, and identify opportunities for improvement
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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