Job Overview
Employment Type
Full-time
Part-time
Benefits
competitive salary
Career growth opportunities
mentorship
Comprehensive benefits package
Paid Time Off
Job Description
Sho Pizza Bar is a distinguished Neo-Neapolitan pizzeria situated in the vibrant neighborhood of East Nashville, TN. Renowned for its exceptional quality and recognized by the Michelin Guide, this establishment prides itself on offering a remarkable dining experience through its thoughtfully crafted pizza menu, attentive hospitality, and spirited bar program. As one of the most acclaimed restaurants in the country, Sho Pizza Bar stands as a beacon of culinary excellence, embracing traditional pizza-making techniques combined with innovative flavors and a commitment to outstanding customer service. The restaurant culture thrives on a team driven by passion, dedication, and pride in representing the brand's prestigious reputation. Sho Pizza Bar is currently expanding with a second location on the West Side, reinforcing its presence as a leading destination for Pizza aficionados and hospitality enthusiasts alike.
The role of Assistant Manager at Sho Pizza Bar offers a unique opportunity for a skilled and motivated hospitality professional to contribute significantly to the operational success of the new site while developing leadership capabilities within a renowned culinary organization. This full-time or part-time position is designed for a candidate ready to take a pivotal step forward in their management career, working closely with the General Manager and Front of House (FOH) Managers. The Assistant Manager will be instrumental in maintaining the high standards of service, managing daily restaurant operations, and fostering a positive team environment. Key responsibilities include supervising both front-of-house and back-of-house teams during shifts, managing scheduling, onboarding and training new staff, handling guest concerns with professionalism, and ensuring compliance with health and safety regulations. The position requires a detail-oriented and guest-focused individual who is passionate about hospitality and eager to advance into a senior leadership role within Sho Pizza Bar's growing organization. Competitive salary is offered in line with experience, coupled with opportunities for career growth, direct mentorship by senior leaders, and a comprehensive benefits package. This role is ideal for someone committed to excellence in restaurant operations and delivering an unforgettable guest experience in one of Nashville's most celebrated dining destinations.
The role of Assistant Manager at Sho Pizza Bar offers a unique opportunity for a skilled and motivated hospitality professional to contribute significantly to the operational success of the new site while developing leadership capabilities within a renowned culinary organization. This full-time or part-time position is designed for a candidate ready to take a pivotal step forward in their management career, working closely with the General Manager and Front of House (FOH) Managers. The Assistant Manager will be instrumental in maintaining the high standards of service, managing daily restaurant operations, and fostering a positive team environment. Key responsibilities include supervising both front-of-house and back-of-house teams during shifts, managing scheduling, onboarding and training new staff, handling guest concerns with professionalism, and ensuring compliance with health and safety regulations. The position requires a detail-oriented and guest-focused individual who is passionate about hospitality and eager to advance into a senior leadership role within Sho Pizza Bar's growing organization. Competitive salary is offered in line with experience, coupled with opportunities for career growth, direct mentorship by senior leaders, and a comprehensive benefits package. This role is ideal for someone committed to excellence in restaurant operations and delivering an unforgettable guest experience in one of Nashville's most celebrated dining destinations.
Job Requirements
- Minimum 1-2 years of restaurant management or supervisory experience
- strong knowledge of both front-of-house service and general restaurant operations
- demonstrated ability to lead a team with professionalism, energy, and accountability
- valid food handler and alcohol service certifications or willingness to obtain
- availability to work a flexible schedule including evenings, weekends, and holidays
- excellent organizational, communication, and problem-solving skills
- proficiency with POS systems and basic scheduling tools
Job Qualifications
- Minimum 1-2 years of restaurant management or supervisory experience
- strong knowledge of both front-of-house service and general restaurant operations
- demonstrated ability to lead a team with professionalism, energy, and accountability
- valid food handler and alcohol service certifications or willingness to obtain
- availability to work a flexible schedule including evenings, weekends, and holidays
- excellent organizational, communication, and problem-solving skills
- proficiency with POS systems and basic scheduling tools
Job Duties
- Support the General Manager and FOH Managers in overseeing daily restaurant operations
- supervise and motivate front-of-house and back-of-house staff during assigned shifts
- ensure consistent delivery of Sho's service standards and guest experience expectations
- assist with scheduling, onboarding, training, and performance management of team members
- handle guest concerns and service recovery with professionalism and urgency
- monitor floor operations, table flow, and service pacing during peak service
- assist with ordering, inventory management, and operational administrative tasks
- open and close the restaurant in accordance with established procedures
- ensure compliance with Tennessee health, safety, and alcohol service regulations
- serve as a leadership resource and culture carrier for the Sho team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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