Assistant General Manager

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Up to $22.00

Work Schedule

Weekend Shifts

Benefits

Monthly bonuses

flexible schedule

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

FSA or HSA

Referral program

employee discount

Job Description

Runza is a well-established restaurant chain known for its commitment to providing exceptional food and service to its customers. With a focus on quality, community involvement, and team development, Runza has created a welcoming environment where employees are valued and empowered. As a full-service restaurant with a rich heritage, Runza emphasizes a customer-first approach while maintaining operational excellence and fostering a positive workplace culture. The company offers competitive pay rates, with this position offering up to $22 per hour, complemented by bonus pay and various comprehensive benefits that support employee well-being and work-life balance.

The Restaurant Manager role at Runza involves overseeing and managing all areas of the restaurant to ensure smooth operations and outstanding guest experiences. This leadership position requires maintaining high standards in food quality, service, cleanliness, and safety while controlling costs and maximizing sales. The manager is responsible for ensuring compliance with company policies, health regulations, and operational standards, ensuring that the restaurant retains its professional image and positive reputation. Key responsibilities include supervising team members, managing schedules, ordering supplies, controlling inventory, and fostering a motivated and well-trained workforce. This role is ideal for a self-disciplined, dependable individual with strong leadership and communication skills, capable of thriving in a fast-paced environment, and committed to upholding Runza's customer-centered values. The position requires availability to work nights, weekends, and holidays, and involves physical activity such as prolonged standing and lifting. Runza invests in employee growth, offering dedicated training through Runza University and leadership development opportunities, making it an excellent opportunity for those looking to advance their careers in restaurant management.

Job Requirements

Must be at least 18 years of age
High school diploma or its equivalent
Proficient in computer software such as MS Word, Excel, Outlook
Experience in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation
Successful completion of Runza University training
Valid driver’s license
Eligible to work in the United States
Must pass a criminal background check
Ability to work nights, weekends, and holidays
Willingness to work extended hours as needed
Ability to perform physical tasks required in a restaurant environment
Capable of prolonged standing, bending, grasping, twisting, wrapping, pushing/pulling, lifting products and supplies up to 60 pounds
Able to operate phones, computers, and office equipment
Comfortable working with hot, cold, and hazardous equipment and cleaning supplies

Job Qualifications

Must be at least 18 years of age
High school diploma or its equivalent (i.e. G.E.D.)
Proficient in typical computer software programs such as MS Word, Excel, Outlook
Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Successful completion of Runza University
Prior successful restaurant management experience
Strong leadership and communication skills
Ability to motivate and manage a team
Professional and well-groomed appearance
Ability to work well under pressure and remain calm

Job Duties

Oversee and manage all areas of the restaurant and make final decisions on matters of importance
Adhere to company standards and service levels to increase sales and minimize operating costs
Ensure compliance with operational standards, company policies, and Health Department standards and regulations
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Responsible for ensuring consistent high quality of food and service
Supervise portion control and quantities of preparation to minimize waste
Estimate supplies and resale needs, place orders with distributors, and schedule delivery
Track and report inventory in accordance with company policies and procedures
Ensure positive guest service in all areas
Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
Ensure a safe working and guest environment
Manage shifts which includes daily decision making, scheduling, planning while upholding standards, product quality, and cleanliness
Prepare weekly schedules and ensure that the restaurant is staffed for all shifts, while scheduling at or below target hours
Maintain an accurate and up-to-date plan of restaurant staffing needs
Recruit, interview, and hire team members as needed
Oversee the training of team members, ensuring that team members are trained using Runza training guides
Develop team members by providing ongoing feedback, establishing performance expectations, and by conducting check-ins
Discipline team members as needed
Mentor and promote team members to become management candidates
Provide strong presence in local community and high level of community involvement